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Face for Business Blog

Independent Estate Agents often find it difficult to manage incoming calls during viewings and valuations. As many don’t employ a receptionist they often rely on phone calls diverted to their mobiles whilst visiting properties. This can be a reason for losing business of seeming unprofessional to potential clients. With Face for Business on board, estate agents know their calls are being answered professionally and the full details of potential clients have been captured.

Features and Benefits for Estate Agents

  • Outsource Your Calls: Our outsourced reception solutions provide the highest standard of call answering while offering a flexible service that is tailored to your business needs and can also help reduce overheads.
  • Overflow Service: While you may have staff to answer your business calls, for those times when they are engaged or busy, your calls can be diverted to us. We provide a seamless business service, acting on your behalf as if taking calls at your business premises.
  • Accurate Messaging: Our PAs take detailed messages from your callers, noting important details such as availability for viewings/valuations and status updates on house sales. Our PAs are familiar with the estate agency process and have the necessary information to ask the right questions on your behalf.
  • Cost Savings: Our pricing packages are typically lower than our competitors and we can help you save costs. When you consider the cost of hiring another receptionist or using a temp agency you’ll soon see the benefit of outsourcing your calls to Face for Business .

Estate Agents rely on phone calls to generate business and service their customer base. Taking calls consistently from prospective viewers enhances the image of your business, whilst never missing calls from vendors means improved customer service. We can tailor packages to suit your requirements, and our flexible service means that you can use us as often or as little as required.

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