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Face for Business Blog

Right First Time

Right First Time is a mantra we use at Face For Business. If we get it right first time, we can’t go wrong and we will give the best impression we can, first time.

Our receptionists answer the phone as soon as it rings, and with our bespoke call identifying service we can see who the caller is and be prepared. At the beginning of each day our receptionists find out where their customers are so that they look professional and so they can act as part of our client’s team or business. They also offer a daily call to their clients as a matter of courtesy.

Face for Business


Since the invention of the telephone back in the late 1800’s, life has not been the same. It has brought people closer and made the world smaller. Making phone calls is now part of our everyday life, and with the introduction of Smart Phones, our phones are attached to us 24/7, acting as a portable mini-computer.

However, life was not always as accessible as it is now…

Virtual Office Provisions

Virtual offices allow companies to establish a professional and reputable real-world presence without the high costs of renting and staffing commercial property. Virtual offices combine off-site live communication, such as telephony, with address management services such as mail forwarding. Run by dedicated companies that provide these services to many companies from the same physical location, virtual offices typically do not require a lease, although some companies may require you to sign up for a specified amount of time.

The development phase of the project began by bringing on-board a highly experienced user experience architect to help map the software development requirements. Over the following 18 months the chosen software developers worked closely with the FFB team to design and develop the FFB portal and customer relationship management system.