0333 323 1007 | CLIENT PORTAL

www.ffb.co.uk is fully owned and managed by Face For Business (FFB). All information held will be stored securely by FFB. We will never pass on any of your personal information to anyone outside of the FFB management, development and operations team.

You can freely browse most of the FFB website anonymously without providing any personally identifiable information. However, we will ask you to enter contact information when signing up to FFB or requesting further information. We may use these details to contact you so that we may understand more about your needs and see if FFB is right for you.

We may use information you voluntarily provide in questionnaires or surveys to help us learn more about you. Occasionally, we may contact you for further details, but generally we will use the data to compile aggregate statistics to help us gain a better understanding of the type of people interested in FFB.

If you sign-up to use the FFB service we will ask for personal information such as your contact details and payment information. These will be used to manage your account and provide you with the FFB service.

We use Google Analytics to understand how visitors view and interact with FFB.

For more information please see https://support.google.com/analytics/answer/6004245?hl=en-GB

Under the Data Protection Act 1998, you have a right to see and receive a copy of information held about you on our records. We reserve the right to charge a small administration fee for this

We may change this policy from time to time by updating this page. This policy is effective from March 2013.

Face for Business – Personal Data Policy

Collection of Information

Face For Business will only collect personal information about you when you register with us, or contact us for information. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Face For Business may use your personal information to send you promotional information, which we think you may find interesting, unless you tell us that you do not wish this to happen. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at .

You may also request details regarding the personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email .

Any data collected from web forms completed on our website is considered as opt-in permission to be included in our marketing database. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, on the above email address. We will promptly correct any information found to be incorrect.

Disclosure

In certain circumstances we may need to disclose information about you if you breach this Privacy Policy and/or our Terms and Conditions.

For example, if you fail to make payments as they become due, we may disclose this to a debt collection agency or a credit reference agency. We may also disclose or access your account if required to do so by law or by any Governmental body.

In addition, calls may be recorded for training and quality purposes.

Security

Keeping information about you secure is very important to us. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.