0333 323 1007 | CLIENT PORTAL

Small Business Services

YOUR DEDICATED
VIRTUAL PA

Your PA will get to know you and your business, answering calls and taking messages as if working in your office as part of your team.

Is Your
Business
Missing
Calls?

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why our
clients
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Call Answering - small business client testimonial

Our Promise

YOUR CALLS MATTER

  • Calls answered professionally in the manner you request
  • Unsolicited calls limited and time freed up for real work
  • Reduced costs with a flexible call answering solution
  • 24/7 access to your online messages portal
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  • FFB has become the true face for my business. It’s clear they have gone to lengths to learn about our company DNA, adopting our philosophy where high quality customer service is paramount. Giving us the opportunity to listen in on calls and feeding back in real time takes quality to an unprecedented level. The staff are experienced and determined to provide the best service possible.
    Franchised Estate Agent
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Experience is Everything...

AND OUR PAs ARE THE DIFFERENCE

Your dedicated PA gets to know you and your business in a welcome call, and ensures we have all the information we need to make your caller’s experience a positive one.

All our PAs are IQ and psychometrically tested – we only want the best PAs answering your calls and acting on your behalf. We ensure your callers receive a great service.

call answering for SMEs

How it Works

NO MORE MISSED CALLS
THAT’S GOT TO BE GOOD FOR BUSINESS

You’ll quickly see the benefits of using our service if you’re a small business, sole trader or entrepreneur. We’ll help you set up your landline or mobile so that engaged or unanswered calls are redirected to your PA at FFB. Your dedicated PA will then answer calls in your company name, providing a truly professional service your customers will love.

We take all the details of the call and send them on to you straight away in the form of an email or text. Easy! And we’ll only answer the calls you want us to, when you need us.

Additional Features

GREAT NEWS FOR SMALL BUSINESSES

Our call and messaging solutions are packed with great FREE features that many of our competitors either charge for or don't offer at all.

DEDICATED PA

DEDICATED PA

We provide you with a lead PA who you can really get to know
CALL RECORDING

CALL RECORDING

Our call record facility allows you to listen back to all your calls
DIARY MANAGEMENT

DIARY MANAGEMENT

Online appointments managed by your personal PA
FREE TRANSFERS

FREE TRANSFERS

We don’t charge for transfers to your landline
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Need More Convincing?

GET IN TOUCH
WE'RE HERE TO HELP

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TALK TO ONE OF OUR PAs