Face for Business are an excellent company. As my job demands me meeting some of my potential clients face to face it does take me away from the office. I don’t require a full time assistant and this is where FFB comes in. My dedicated PA answers my calls as if she is actually sat in my office. The service stops me worrying about missing important calls and losing new clients. I get an email after my PA has taken a call and I can check these on my IPad while out and about. I can get back to these clients immediately. It also saves me having to take nuisance sales calls which could possibly make me late for my appointments. When I have asked my clients about their experience when calls have been handled by FFB, they say the service is very friendly and professional. My PA is always available to speak to and is always happy to help and with a monthly catch up call I know everything is being done to help my business run smoothly. I look forward to continuing my relationship with FFB.
Waterfed Pole Windows Cleaners UK Ltd
In my profession answering telephone calls promptly is pivotal; however, it is equally challenging, particularly when I am out of the office meeting with clients or working on specific jobs. This is where Face for Business provides an invaluable support to my business. The service they offer is completely flexible and fits in with my working patterns throughout the day. If I can answer my own calls I do, however, if I am busy, or preoccupied with other tasks, my calls simply divert on an overflow basis to Face for Business who answer them professionally in my Company name and send through the messages immediately. This ensures that I don’t miss any important calls or new business opportunities and it has allowed me to secure more contracts. My Dedicated PA and her Support Team really understand my business and have built great relationships with my clients, whereby many have commented on how well my staff engage with them on the phone. I am delighted with the service I receive from Face for Business and would have no hesitation in recommending their services to other prospective clients.