I have been using the telephone answering service provided by Face for Business for a few months now.
I was interested in the service as I had just expanded my business and wanted to be sure that I didn’t miss any calls from new or existing clients as most people will not leave a message on an answer phone.
The service provided has been exceptional by all parties I have come into contact with. Face for Business went through how the service works, who answers the phone on my behalf, recording of messages, the portal and the emailed messages. Everything they have said has been accurate and has lived up to my high expectations.
I have had positive feedback from clients who believe I have a new PA. The messages left for me are clear and manage my clients expectations well.
Bracebridge Wealth Management
The team at Face for Business are all doing a great job and have made my life so much easier. It means a lot to me to know that my calls are being answered and dealt with so well. I am always confident that I can have a meeting, or work offline, and I'm also confident that I will get a good message and can respond when I can. They are truly fantastic!
MJH Accountancy Services
Face for Business gives me the freedom to concentrate on working on the day to day demands of my practice without worrying about missing important calls from my clients or potential clients. Each time I get a call I am immediately informed by my dedicated PA. When I have asked my clients about their experience when calls have been handled by Face for Business, they say the service is professional and a delight. My PA answers all my calls as though they she is with me in my office and is part of my team. She is always available to speak to and is always happy to help. I look forward to continuing our relationship with Face for Business.
FFB have provided a stellar service to enable our business to operate without worrying about missed calls or opportunities. At Lilleymans, we pride ourselves on our traditional family values and FFB have completely understood the way in which our business operates. Now we can concentrate on other matters safe in the security that our dedicatedreceptionist is at hand to greet new and returning customers.