I have been using the telephone answering service provided by Face for Business for a few months now.
I was interested in the service as I had just expanded my business and wanted to be sure that I didn’t miss any calls from new or existing clients as most people will not leave a message on an answer phone.
The service provided has been exceptional by all parties I have come into contact with. Lorna (Business Development Manager) went through how the service works, who answers the phone on my behalf, recording of messages, the portal and the emailed messages. Everything she has said has been accurate and has lived up to my high expectations.
I have had positive feedback from clients who believe I have a new PA. The messages left for me are clear and manage my clients expectations well.
Bracebridge Wealth Management
The team at Face for Business are all doing a great job and have made my life so much easier. It means a lot to me to know that my calls are being answered and dealt with so well. I am always confident that I can have a meeting, or work offline, and I'm also confident that I will get a good message and can respond when I can. They are truly fantastic!
Fhoenix Financial Services
Our customers have asked whether we have employed new staff as ‘the new receptionist you have on board are very professional and courteous. We, at Fhoenix Financial Services are happy in the knowledge that no calls are missed and that we have a dedicated PA for our company, which we feel gives a personal touch and continuity of service for when our clients call up. We couldn`t have chosen a better PA Service to represent the company, and we would highly recommend any business use Face For Business’ call handling and telephone answering service.
E S Mortgage Services
I know I will always receive efficient service from Face for Business, and in particular my PA, Annette. Clients assume she is working from my office, direct, and everyone comments on the polite and friendly service Annette and her colleagues deliver.