We wanted to say in writing how pleased we are with the service from Face for Business. Your professional and friendly approach to our potential new customers has been excellent, as the first contact is so important to any business. Finding the right company to represent our business was so important to us, as customer care and quality is what we build our business around. I would not hesitate to recommend Face for Business.
iPass Driving School
I am very pleased with the service that I get with Face for Business and with my PA, Annette. I'm a Driving Instructor trying to grow my business and I now feel I have a professional telephone and booking service in place. This year has been my best ever year in business with one full time driving instructor and one part-time driving instructor working with me and I hope to achieve more. Staying with Face for Business is definitely part of my business plan. If you’re going to grow, you need to invest in something like Face for Business. To be honest, Face for Business is exactly what I needed. I am looking forward to continued success with this company.
Dorian West Driving School
At first I thought the revised package that Face for Business offered for driving schools was a bit expensive so I tried a bespoke driving school service. However, after a month or so I realised that the service I was getting from Face for Business was much better. Their messages are a lot more comprehensive, and they followed instructions that I left for them in terms of what information I wanted collated from my callers. I also prefer to have the call recording facility, so I listen to the tone and quality of the call and service. Another function that I prefer with the Face for Business system, is the ability to provide feedback. I like being able to flag up any flaws with the messages and I’m happy to say, that my dedicated PA takes this feedback on board. I’m happy to be back with Face for Business and receiving comprehensive messages, immediately.
South & Central Electrical Ltd
Face for Business has been an invaluable service for my company as I am not always available to take phone calls, my appointed personal assistant Sharon has an excellent telephone manner and handles all calls professionally, I am immediately informed of messages received which allows me or my colleagues to respond to the caller in good time.
Sharon is a pleasure to speak to and I have had nothing but complimentary comments about her from my customers. From my initial enquiry the staff at FFB were so helpful and polite; I spoke to Victoria who had my account set up the same day. The whole process was so easy and I am very happy with the service that we receive. I highly recommend Face for Business; they have made the day-to-day running of my business a lot easier.