Face for Business has been an invaluable service for my company as I am not always available to take phone calls, my appointed personal assistant Sharon has an excellent telephone manner and handles all calls professionally, I am immediately informed of messages received which allows me or my colleagues to respond to the caller in good time.
Sharon is a pleasure to speak to and I have had nothing but complimentary comments about her from my customers. From my initial enquiry the staff at FFB were so helpful and polite; I spoke to Victoria who had my account set up the same day. The whole process was so easy and I am very happy with the service that we receive. I highly recommend Face for Business; they have made the day-to-day running of my business a lot easier.
Before using Face for Business' telephone answering service any new enquiries would direct to my mobile and often would not always get answered, or being in the construction industry, I would not always be in a location that's suitable or safe to answer - but now with Face for Business' service every call is answered professionally, and an added bonus is that sales calls are turned away which means I can spend more time running my business Thanks Face for Business.
We've used Face for Business for a long time now and I'm always impressed by the quality of the service and friendliness of the staff. Our PA/receptionist always ensures that a caller's details are taken in full. This not only ensures we capture all enquiries but also helps us filter out time consuming sales calls. We thoroughly recommend this service.
FFB have provided a stellar service to enable our business to operate without worrying about missed calls or opportunities. At Lilleymans, we pride ourselves on our traditional family values and FFB have completely understood the way in which our business operates. Now we can concentrate on other matters safe in the security that our dedicatedreceptionist is at hand to greet new and returning customers.