Appointment Booking

Our operators will have live access to your online diary so they can see instantly when you’re free, plus meetings are booked in a style that suits your day so you can ensure certain times are blocked out. Once a meeting is booked, your diary will be updated automatically.

This depends on how you want the service to work for you. When a call comes in to book an appointment, your personal assistant can book the appointment directly into your diary for you. Or, they can take down a message which you’ll receive immediately in an email, or the call can be transferred to someone in your business to be handled internally.

If you want more information about how the service works, get in touch.

Yes. We can help you manage as many diaries as you need us to. As part of the set up process we’ll sync every diary with our internal system so you and your virtual receptionist can see them in real-time.

When calls come in, we can answer them and then add meetings and appointments to the relevant diary as required.

The diary owner will get a notification of any changes.

Yes. While we do have our own software for call handling and diary management, if you already have something in place and just need the admin support to better manage it, we can work around that.

You can also choose whether or not you want to receive immediate SMS notifications when a new appointment is made or changed.

No problem. Simply block out the times in your diary that you don’t want meetings or appointments added to and your virtual assistant will be able to work meetings around those times.

This service is designed to fit around you and your schedule.

Professional appointment booking takes away the hassle of booking meetings and appointments by dealing with everything for you.

Our professional PAs can handle calls and book your meetings and appointments directly into your diary. You’ll receive notifications of any new appointments, along with helpful call notes that will allow you to prepare for your meeting ahead of time.

As well as booking appointments, our PAs can help to change your appointments and deal with requests from other people who may need to rebook an appointment with you.

If we book an appointment to your diary you’ll receive updates of any changes in real time. This ensures you are always looking at the most accurate and up-to-date version of your diary to avoid accidentally double booking yourself.

You can also access your appointments through our dedicated customer portal.

As a business owner you’ve got enough to worry about without constantly trying to book meetings (especially when it involves dealing with other peoples’ diaries too).

And your team has enough on their plate without worrying about double booking meetings and constantly going back and forth trying to find times for meetings.

With a appointment booking service, you’ll never need to worry about any of this. Our appointment booking services can help you stay on top of your day.

We’ll take care of booking meetings and arranging everything so you can simply prepare for meetings and focus on growing your business.

You might think it makes sense for you to stay in charge of your own diary, but that’s a lot of admin to deal with, especially when you can be focusing on other things.

But it can be expensive to hire an employee just to manage your diary. Plus, what do you do when that employee is off sick, on holiday, or not available when someone calls to book a meeting with you?

Now you’re paying for assistance you’re not getting.

With our outsourced appointment booking service, you’ll get a team of dedicated PAs who work as an extension of your team. They’ll manage your calls and book meetings for you, so you can focus on better things.

Any booked meeting will be accompanied by call notes so you can prepare properly, and you’ll never need to worry about double booking, because any updates happen in real time.

We know that things change quickly in business and some months you might need more help with your appointment booking than others.

That’s why we provide a highly flexible, scalable diary service. If you need us more on a given month, you can change your plan to buy extra time. If you need less, just let us know and we’ll reduce your bill for that month to reflect the new level of service.