Face for Business is pleased to announce the launch of their very first app, for its telephone answering service. Since going live with their first call in July 2013, the business has gone from strength to strength and they credit their PAs for helping make this happen. Employing people from within the region, the Burscough based business recruits people who have a passion for customer service and who love talking on the phone. This comes across in the manner in which they answer the calls, backed up by testimonials received from customers.
Hannah, Lead PA for the Finance Sector
Here at Face for Business we strive to make our clients’ callers' experience a positive and pleasurable one. We believe that ‘Our PAs are the Difference.’ Why are they different? Because they care – each and every one of our PAs look after their own clients and strive to become the best telephone answering PA that they can. They are conscientious, polite, friendly, yet professional.
Read more about why our PAs will make a difference to your financial services business here.
Two reasons why.
1. It will bring you closer to your PA.
2. It will uniquely help alleviate any worries you may have about outsourcing your phone calls to a call answering service.
Being in frequent contact with your PA via the app means that, although she is working virtually for you, she will have immediate access to your day to day whereabouts and will be able to advise your callers when to expect a return call – whether you are at a meeting, in training, taking a lunch break, on the school run or are needing uninterrupted time in the office. You can let your PA know quickly and easily via the app (Figure 1).