With the recent news that the government has reduced stamp duty tax, and that the property market is expected to grow by 4-5% this year, Estate Agents must be ready for the 2015 market. According to the Express, the general election in May and the proposed interest rate rise, are issues to take note of with regards to the market this year. (See article here).
In short this means higher priced houses and more supply on the market! Excellent news for Estate Agents. But, Face for Business wants to ask, how will this affect your staff resources?
Outsourced reception for estate agents
We want to tell Estate Agents of our outsourced reception service. This is a call handling service where you can have your overflow calls diverted to us on a flexible basis. Whether your staff are on the phone, are unable to take a call, or are out at viewings or valuations, we can take those calls for you as if we work alongside you. This works extremely well, for the Estate Agents we call handle for already. See our Clients Like You section for more encouragement.
View our short video on outsourcing your telephone calls here.
Have unanswered calls and missed opportunities eradicated
Face for Business also know that unanswered calls in this competitive market can mean the enquiry can go to one of your contemporaries. You can prevent this by having your calls captured by our experienced PAs. They take pride in their job, and have systems in place to ensure that they find out everything about your business, and how you would like your telephone answered. Look at our case study on NRE Surveyors. They couldn’t be happier with our service, as it ensures that none of their calls are missed. It also leaves them feeling confident that if they are on the other line, then their enquiry is being dealt with. They can even listen back to the actual calls via our bespoke client portal!
Let Face for Business help you with your call answering
We want to help you stay one step ahead, by helping your agency to grow. Just one missed call can mean a loss of £1000’s per month.
Call us today on 0845 031 3232 for your seven day free trial or to talk to our General Manager, Andy English, about packages to suit your sized business.