Did you know that 77% of customers still prefer to contact businesses by phone? [Claire Sadler, BT]. Knowing this, have you got your calls covered? Have you factored in excellent customer service objectives when thinking about your callers?
Our business is your calls
With Face for Business being a phone answering service, our business is your calls. We thrive on people’s inability to answer their own calls, and are doing our best to get this message across to businesses.
Call handling solutions
We offer call handling solutions for businesses of all sizes and sectors. So, whether you are a sole trader, independent or small business, or work for large/corporate company we have pricing packages to suit your needs and budget. We can tailor our service to suit your business, and can provide flexible cover also.
No more worrying about missed opportunities with Face for Business
No more worrying about missed calls and missed opportunities, whatever the nature of your business. Our personable and professional PAs make it their business to know yours. You will experience a seamless service from set-up, through your trial to becoming a permanent customer (as 98% of our trials become). We really get to know you and your business, and endeavour to match your call answering requirements.
Businesses still rely on the phone as preferred method of communication
With three quarters of businesses still relying on the telephone as the main method of communication, you will really want your telephones to be answered, to capture new clients and to assure your existing ones that their call will be dealt with and messages passed on. Have a read of our article relating to ‘keeping call handling real’ for extra reassurance of our service.
Also refer to a recent Caller Satisfaction Survey we commissioned to really understand the needs of your customer.
Our sales team will be only too happy to have a non-obligatory chat with you about your call handling requirements – call us on 0333 3231167 today!
We look forward to discussing your phone answering wants with you.