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Face for Business Blog


stand-out


Receiving compliments, endorsements and testimonials for your service or product can provide a boost for morale in so many ways. Employees feel valued, Managing Directors will feel relieved and elated and the general public will have faith in your offering!


Stand out from your competitors

Endorsements can also help you to stand out from your competitors. As testimonials come from the customers themselves, they are not forced words and do not aim to ‘sell’ your product or service, but to recommend and thereby proving its worth. Having a good testimonial can convince even the most doubtful customer.

Impressive call handing

One of our PAs took a sales call recently from a customer inquiring about our call handling service for medical practices. The caller was that impressed with the way in which the PA handled the sales call, that he went out of his way to compliment the PA, and noted that she ‘has a real flair’ for call answering and went on to say that he could tell she ‘really enjoyed her job’. Having personable PAs really does make the difference in our field of work.

Have a look at our testimonials where our clients compliment ours PAs…

It really helps having a dedicated PA who knows our company so well. We are very happy with the amount of detail that the PAs take from potential new clients, and its great having an extension to our own service. - Lip Doctor

I love not to have to take every call, saving me time every time I switch the service on. I particularly like being able to listen to the call as a callers tone says so much. Every call is handled professionally and how we want. - Matthews Computer Services

Ever since Fife Youth Group joined Face for Business we have had so much more time to get on with the work we have to do - Sharon and her team at FFB are great at providing information to our callers and passing on any important messages and information. I don't know how we've survived without them - such an asset to our team.  -Fyfe Youth Group

Our customers have asked whether we have employed new staff as ‘the new receptionist you have on board are very professional and courteous. We, at Fhoenix Financial Services are happy in the knowledge that no calls are missed and that we have a dedicated PA for our company, which we feel gives a personal touch and continuity of service for when our clients call up. We couldn`t have chosen a better PA Service to represent the company, and we would highly recommend any business use Face For Business’ call handling and telephone answering service. - Fhoenix Financial Services

The nature of our job, means that we are out of the office regularly and often miss important phone calls from prospective clients. However, we began using Face for Business a few months ago, and I’m delighted to say that not one call has been missed. When we are on a viewing or valuation, we divert our calls to Face for Business, and they take messages for us.- NRE Surveyors

I run a very busy driving school, I was missing so many calls. But now thanks to Face for Business most, if not all calls, we receive are being answered. - Learn Drive UK

 

Encourage your customers to view your testimonials

Ensure that all your testimonials are in one place on your website for customers to view, and encourage your potential customers and clients to view them. Include them in your social media strategy, use them in your email campaigns and put them on your printed material also.


Telephone answering service selling tools


Testimonials should be one of your main selling tools. After all, potential customers want to know what your existing customers think of your service, and our customers love their telephone answering service!  Please view our range of endorsements here, and call us today if you would like to find out more - 0333 3231 007. 

 
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