Having busy lunch periods and peak periods in business affects the number of incoming calls to your legal practice. But, you needn’t worry about employing extra staff for these excessive calls – Face for Business has a beneficial outsourced reception service for you to use.
Telephone Answering Service
Our outsourced reception service for the legal sector is seamless and easy to use and set-up. You simply divert your incoming calls to our telephone answering service where our PAs will answer your calls in your practice name. “Good morning Joe Bloggs Legal Practice, how may we help you?” Your caller won’t even know they’ve been diverted to us. Our call answering system has been to set up to meet your needs and requirements, so we will relay whatever information or instructions you want us to.
Outsourced Reception Video
Have a look at how our outsourced reception service works, via this short informative video. Instead of your client calls going to answering machine or being left unanswered, our service ensures that you are portraying a great customer service ethos. Our call answering research (see survey here) has found that people like to speak to another person, rather than leave a message. The customer satisfaction research also suggests that people will hang up after three rings – a potential client could go to one of your competitors. Don’t let that happen – let us take the calls for you and capture your new client’s details and requirements.
Call handling for the legal sector
Have a look at what our outsourced reception clients say about their relationship with us, and call us to discuss your requirements and call handing instructions, and take a seven day FREE trial. We look forward to answering your outsourced calls!