Face for Business Blog


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As a solicitor you’ll know how many incoming calls you receive on a daily basis, and when your receptionist or clerk is on another call or at lunch, you would want your calls to still be answered. That’s how we can help…

 

Independent solicitors or part of a chain?

We answer calls for many businesses, big or small from a wide variety of sectors. Our PAs are experienced, knowledgeable and undergo a rigorous interview and training process before they are taking ‘live’ calls. Our PAs make the difference and at Face for Business, we make it our business to know yours. So, when a solicitor comes on board with us, we spend time getting to know their company – whether you are an independent solicitor or are part of a larger chain, we possess the ability to obtain the necessary phone answering requirements for our clients from the solicitors line of work.


Providing the necessary call handling information for solicitors

Our PAs are trained to obtain the information you require and they ask your callers a series of questions to ensure that our telephone answering system is used effectively. Our answer screens are intelligent and innovative, enabling us to provide your solicitors practice with outstanding quality service and value.


Answering calls from your clients

Our PAs have dealt with a myriad of call answering enquiries from the legal sector, and can professionally handle the different types of enquires – whether from other solicitors, your own clients, conveyancing enquires or family law calls, our PAs can handle your calls with the utmost courtesy and professionalism.


Take a look at our testimonials and find out much our clients respect our telephone answering service.


You can also view this slideshare presentation for a quick overview on how our outsourced reception for the legal sector works. 


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