A business based in Burscough

The Face for Business offices are in the town of Burscough, in West Lancashire, a thriving community for residents and businesses. The Leeds – Liverpool canal passes through the town and the Burscough Wharf development is a local hub of activity. The Wharf houses many independent shops, restaurants and businesses and is where Face for Business were previously based before our move this week. The Burscough area can be explored on foot, by bikes rentable in the town or by the waterways on a narrowboat.

The History of Burscough
There is a fun self-guided walk through Burscough with interlinked pedestrian areas and squares. The walk includes creative artwork, paving and lighting. The design is inspired by the many processions that used to go through the town and there are several fairy tale type stories linked to the area. The journey takes you from Wharf Square to Church Square, along the high street, to the town clock. More information on Burscough history can be found here.

New offices for a growing business

As Face for Business approaches its third birthday this July, the company has outgrown its last premises at Burscough Wharf. The expanding business has moved this week from the Wharf to new offices right in the heart of Burscough, with extra space for continued future growth. This excellent new location is close to many local businesses and green spaces, ensuring that Face for Business stays in the local area and supports the community for the foreseeable future.

Meet our call handling PAs
In our new offices we have more space, better soundproofing, individual work desks for each PA, and cubicles with less noise feedback, for a quiet phone answering service with no distractions. We actively seek out opportunities to improve on our constant great quality service to our clients.  We’ll be inviting you to meet our PA’s shortly, as we’ll soon be featuring them on our blog.  Meanwhile, you can meet Alun Jones, our partner, here.

Industry Award Winners
We are proud of the achievements of our dedicated PAs and the awards we have won as a company in our industry and for our local community here in Lancashire, including Winner of SME Apprentice Employer of the Year at the Let’s Talk Apprentice Awards 2016 and our ongoing involvement in Small Business Saturday UK.

ISO 9001:2015 Certification 

Having our awards displayed in the office motivates and inspires everyone who works for us to continue and improve on helping other businesses. We recently received ISO 9001: 2015 certification, further cementing Face for Business and our expertise as a market leader in the call handling industry for our employees and our clients.


Gwynedd Business Week

We have also just announced that we are taking part in Gwynedd Business Week in North Wales and hosting an event in Bangor on Outsourcing on Wednesday 18th May, collaborating with NatWest Cymru, TBC Marketing and Supertemps Ltd.

The Future of Face for Business

We have only been in our new offices a few days but we’re already enjoying the change of scenery and new location. Burscough is a lovely place to visit with lots of history and we are proud of our role within the local community and within our industry. Face for Business is looking forward to the future with anticipation and excitement, and are keen and eager to inform business about how we can help them grow.


Face for Business, the UK’s Favourite Call Answering Service.
Tel: 0333 323 1007
Address: 1st Floor, 2D Orrell Lane, Burscough, L40 0SQ


Words: Katie Harris.