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Face for Business Call Answering Service


The benefits of our call answering service

  • Your business calls will be answered every time - capture new business that may otherwise go to a competitor 
  • No more stress - no need to worry when you're 'on the other line' or with a client; our call answering receptionists answer your call in your company name, as if working in your office
  • Would you like more time on your hands? By diverting your calls to us during busy periods, you can get on with your job, and we can look after your inbound enquiries and your existing customers
  • Do you worry about your professionalism? Don't let phone calls go unanswered when you're with a client - divert them to your call answering PA who'll advise your caller when you'll be returning calls
  • Do you need help answering calls but can't afford a receptionist?  We're your solution - with packages starting from £38.00 per month, just one new business enquiry will probably cover the cost of our service
  • We help your business grow - every captured new client call equals more business and more money for you.

If the above reasons have peaked your interest and have got you feeling excited about the future, then come and trial our call handling for free! Complete a free trial form, or call us now on 0333 323 1007.

We want to prove to you just how advatangeous our telephone answering service is, so please do have a read of our Clients Like You case studies and testimonials

 

Let Face for Business help you head for growth!


Face for Business Call Answering Receptionists

Why choose Face for Business to call answer for you?

 


Cost Effective

  • Packages starting from £38.00 per month
  • Choose from three packages; Message Only, All In (message & transfer) and Inclusive Minutes (transfer/no transfer)


Speed


  • Easy set-up
  • Divert numbers supplied
  • Phone providers will give you divert codes


Quality

  • Face for Business is ISO 9001: 2015 certified - see why that's important and read our ISO 9001 blog
  • We've been call handling since 2007
  • You'll have your own online client portal to view 24/7
  • You're offered a screen-sharing meeting - we get to know your business and show you our service
  • We have a feedback function - let us know if you're happy/not happy
  • Our call handing PA's undergo a 6-week training process - going live under supervision until fully upto speed 
  • We're rolling out customer service qualifications to all our PA's
  • Our clients are 100% satisfied with our service (statisics from our Client Satisfaction Survey)


 Functionality

  • New clients captured for you - equaling increased profits
  • Divert to our call handling service as and when you need to
  • Listen to your calls at any time! (24/7)
  • Scripted answer screens - we ask your callers what you need to know
  • Online diary booking completed
  • Online payments can be taken
  • Your message is sent on to you immediately via email (or text)
  • Transfer calls to colleagues - simply submit your staff list


Dependability

  • Your calls are in our safe hands when you're in appointments or talking with prospects/clients
  • No more missed calls for you
  • Resilient centre 
  • Answered calls report available


Awards & Notable Accolades
 

  • Finalists in the Lancashire Red Rose Awards - innovation category 
  • Lets talk Apprenticeships - SME Employer of the Year Winner
  • Let's talk Apprenticeships - Commended for Advanced Apprentice of the Year
  • Showcased three times on The Guardian Small Business Network (Cashflow, PR & Marketing Excellence and Smarter Working categories)
  • Small Business Saturday UK Champion - participation in all three campaigns so far

 

With more and more clients coming from our main competitors, we're fastly becoming the UK's favourite business call answering service.


Face for Business call answering receptionists


Face for Business - we make it our business to know yours. Our mission is to become the UK’s best virtual PA / Receptionist provider, by going the extra mile for our customers and delivering outstanding quality, service and value!



 

Please call us if you have any further questions or queries.  We look forward to hearing from you!




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