Face for Business Telephone Answering Service
Face for Business’ Offices, Burscough Village

If you’re reading this and are a growing Lancashire based business that needs a little extra support, you might be interested to know that Face for Business is closer to you than you might think.  We aren’t hidden away in a faceless industrial estate but instead are based in Burscough and are working with more and more regional businesses who come to us not only because we offer a first-class service, but because we are local.  By working with us you’ll not only be part of our local business community, you’ll also become part of the Face for Business family and you can be sure that your PA will always have your best interests at heart – we think that this sets us apart from other telephone answering services in the UK – our PAs really do make it their business to know yours – which is huge in terms of building up trust when outsourcing business services.

How will our telephone answering service make a difference to your business?

We do it your way
We understand that you have your own brand and standards, therefore your PA will have a solid understanding of what you do and answer your calls using an agreed script and professional manner. You can hear for yourself if we’re giving you the service we promised, as we allow you to listen back to your calls for free at any time that is convenient to you via your own online portal (and coming very soon, our APP).

Seamless interaction

You can be working in Blackburn, Lytham St Annes or Preston but because your PA can help with queries, book appointments and even take payments, your caller will think that your PA is sitting right beside you, in your office. How much time  will this help with? Divert your calls when you’re busy with work and we’ll pick up your calls for you. Be more productive and less stressed.

Peace of mind

We all know that even in this digital age, when you make a call you want to talk to another human rather than being sent to voicemail. With Face for Business on board, you know that while you are on the road, in a meeting or simply having lunch, you won’t miss a single call and can get back to that important new contact, when you are ready and prepared.

Having FFB answer my calls means I am not tied to the office and have peace of mind knowing that I will not lose any new business or miss an important call from an existing client. I can recommend their services to anyone who wants a professional and friendly person to answer their calls.

Upsilon Global

Check us out 
Another unique Face for Business client option is being able to log into a personalised portal and listen back to the calls your PA has taken for you. This is our assurance that we are consistently doing a great job for you.

After having tried different telephone answering companies we decided to settle with FFB because we found their services reliable, efficient and effective. Also, FFB is the only telephone answering service company that records all calls received in an online portal for us to play at our convenience.

The Legal Stop

We save you from spam

Let’s face it, there are more and more nuisance calls these day, so let us pick up the flack so you can get on with your real work. Another unique feature of our service is that we won’t charge you for sales calls.  You identify which calls are unwanted and we’ll not bother you with them or charge you for them, either.

Andy MacGregor, our MD here at Face for Business, said…

There is no doubt that locally owned businesses who work together not only support each other but also reach out to the wider community and bring everyone together, and to us that is really important. We have seen a rise in Lancashire based companies coming to us for support services and we believe that together, we are stronger whatever the future may hold.

Andy McGregor Face for Business Lancashire

If you would like to know more about what we do, please do call us or pop by for a chat and see how we could help you. You’ll get to see our call answering PAs in action and can see how our service works for yourself. We’ll make a brew! Call Helen, our Office Manager, to arrange an appointment on 01704 898400.

We look forward to meeting you!