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Face for Business Blog



Victoria Tretis, Online Business Coach



Working for yourself can be both a daunting and isolating experience, but MY [ ] Rocks certified online business manager, Victoria Tretis, talks to Face for Business about the types of things she gets up to on a typical day at the office!



 Victoria Tretis, Online Business Coach
Victoria Tretis, Online Business Manager and former Virtual Assistant


Having had many years of experience in the virtual assistant industry, Victoria knows a thing or two about outsourcing and the steps to take for success in this virtual business world. It can be difficult to persuade business owners to use the services of an outsourced supplier, but perhaps there is a misconception around outsourcing? From actually deciding to become a virtual assistant to encouraging people to put their faith and, to some extent, their reputation on the line by handing over their daily essential tasks to someone outside of the business, how do you make a success of your virtual business?


Sara Parker, Marketing Manager for Face for Business, a virtual receptionist provider, asked Victoria 7 key questions surrounding the roles and responsibilities of a virtual assistant and how outsourcing can be a game changer.

 Telephone answering service Liverpool Chamber of Commerce


Face for Business becomes a strategic partner with the Liverpool and Sefton Chamber of Commerce!

We became strategic partners towards the end of last year and have been answering calls on behalf of the chamber to take the pressure off the in-house team and to ensure that their customer service objectives are met, by having all calls answered.  Richard Smith, Business Engagement Manager, says...

It’s been great having Face for Business on board as a member and we look forward to seeing the business relationship flourish here in Liverpool. Furthermore, they answer our overflow calls for us which means that we never miss another call from our members. It’s been working really well for us.


Outsourcing your calls to an external service provider can leave most businesses feeling apprehensive. So how do you go about choosing the right call handling provider for you?
Andy MacGregor, Managing Director, Face for Business