Face for Business becomes a strategic partner with the Liverpool and Sefton Chamber of Commerce!
We became strategic partners towards the end of last year and have been answering calls on behalf of the chamber to take the pressure off the in-house team and to ensure that their customer service objectives are met, by having all calls answered. Richard Smith, Business Engagement Manager, says...
It’s been great having Face for Business on board as a member and we look forward to seeing the business relationship flourish here in Liverpool. Furthermore, they answer our overflow calls for us which means that we never miss another call from our members. It’s been working really well for us.
Outsourcing your calls to an external service provider can leave most businesses feeling apprehensive. So how do you go about choosing the right call handling provider for you?
Andy MacGregor, Managing Director, Face for Business
Business is booming, the order book is full and your social media feeds are buzzing, but if you can’t get to the phone to speak to customers, you could have a problem on your hands. While you might not be in the position to employ a member of staff, using a telephone answering service is an efficient, cost effective solution to ensure when the phone rings, a human is there to take the call. At Face for Business we work with a range of clients from small start-ups to established national companies and offer each one a bespoke service that meets their needs. If you are wondering if call answering is for you, let’s have a look at what it offers.
The role of receptionists and PAs are ever changing and while your working life might be more interesting as projects become more diverse, the added responsibility can lead to higher stress levels. Even with staff to manage and deadlines to meet, the phone will always ring and will always need to be answered, but, is it you who needs to do that? The secret to a more efficient reception for you could be our telephone answering service...