Outsourcing your calls to an external service provider can leave most businesses feeling apprehensive. So how do you go about choosing the right call handling provider for you?
Andy MacGregor, Managing Director, Face for Business
Business is booming, the order book is full and your social media feeds are buzzing, but if you can’t get to the phone to speak to customers, you could have a problem on your hands. While you might not be in the position to employ a member of staff, using a telephone answering service is an efficient, cost effective solution to ensure when the phone rings, a human is there to take the call. At Face for Business we work with a range of clients from small start-ups to established national companies and offer each one a bespoke service that meets their needs. If you are wondering if call answering is for you, let’s have a look at what it offers.
The role of receptionists and PAs are ever changing and while your working life might be more interesting as projects become more diverse, the added responsibility can lead to higher stress levels. Even with staff to manage and deadlines to meet, the phone will always ring and will always need to be answered, but, is it you who needs to do that? The secret to a more efficient reception for you could be our telephone answering service...
£1,000? £12,000? £24,000? Think about it. When you miss a call from a prospective client/customer, just how much revenue would they bring in to your business? Our telephone answering service helps to capture new prospects for our clients on a daily basis, and they couldn't be without us!
Having FFB answer my calls means I am not tied to the office and have peace of mind knowing that I will not lose any new business or miss an important call from an existing client. I can recommend their services to anyone who wants a professional and friendly person to answer their calls.
Whether you’re a nationwide corporate company, mumpreneur or start-up or small business, first impressions count and if your phone rings and rings then goes to voicemail, you might miss out on something special.