Face for Business is a rapidly growing call handling service, answering calls on behalf of hundreds and hundreds of UK businesses. We have roles available for professionals who have a natural flair for delivering telephone based customer service that is first-class. If you’re excellent at quickly building rapport through superb listening skills and have a professional and friendly telephone manner, read on to discover more about this fantastic career opportunity where you’ll be part of a vibrant team with a positive outlook.
Meet the Team - Helen - Office Manager
I’m the office manager here at Face for Business and have worked for the company for 4 years. During this time we have grown five–fold in terms of staffing levels and I am extremely proud of the team that we have built. When we’re recruiting new team members we look for applicants who not only demonstrate an excellent understanding of what fantastic customer service looks like, but we are also extremely keen to ensure that they will fit into our team.
Diane is a mum of two small, but very energetic boys, who certainly keep her busy and working at Face for Business gives her a chance to re-gain her sanity with a friendly team as well as enjoy a full HOT cup of tea in peace. She likes to be organised due to her family routine and continues this in her work environment, understanding her client sector in detail and giving her best to her call handling roll capturing the correct information to pass on to her customers.
Meet the Team - Lynne - Aesthetics Team
Lynne is one of our telephone answering PAs who works on the aesthetics and medical team. She answers calls for small and large businesses in the aesthetics industry as well as private medical practices, dentists, psychologists, osteopaths and podiatrists, to name but a few. See what Lynne has to say, in her own words, about working here at Face for Business…