Blog
A quick guide to writing a great call answering script
When using a telephone answering service to deal with your business' phone calls it’s important to find a balance between…
Blog
Strategically Outsourcing to Maximise Efficiency and Productivity
Nearly a third (30%) of businesses in the UK are planning to outsource more of their resources and processes in…
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Missing calls in your business? What are your options?
Missing a single phone call costs businesses on average £1,200 per call according to research by BT Business. That’s a…
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Problems to look for in your existing telephone answering service
Hiring a telephone answering service should provide you with the peace of mind that no matter how busy you get,…
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How a telephone answering service helps you avoid nuisance sales calls
Cold sales calls are annoying at the best of times, but when you’re busy running a business they can actually…
Blog
How to get the best results from your FFB telephone answering service
Partnering with a telephone answering service can guarantee you never miss a phone call in your business, meaning you never…
Business Blog
The Ultimate Guide Professional Call Handling Services
From social media, to chat bots, to email, to contact forms, there are so many ways for businesses and customers…
Business Blog
How much money are you leaving on the table by not answering the phone?
Sales from gift cards and vouchers increased by nearly 25% during the first half of 2021 compared to the previous…
Business Blog
Business process outsourcing: What you need to know to do it effectively
In today’s business world, the most successful organisations are the ones that are able to adapt to changing circumstances without…
Business Blog
Complete guide to using a healthcare answering service
Business Blog
How call answering can boost your cosmetic nurse’s solo practice
The number of people enquiring about cosmetic procedures has been on the rise in the last year. Some of the…
Business Blog
Important factors to consider for your medical clinic’s call answering
If you run a medical clinic, your call answering and customer service are an essential part of how you operate.…
