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13 November, 2023

Complete guide to professional call handling services

From social media, to chat bots, to email, to contact forms, there are so many ways for businesses and customers to communicate. With so much new technology to use, it...

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13 November, 2023

Why relying on answering machines is a nightmare for businesses

Imagine you’ve spent days, or weeks, researching a product and company to buy from. Or you’re having a problem with a product or service and you need it resolved as...

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13 November, 2023

How to get the best results from your FFB telephone answering service

Partnering with a telephone answering service can guarantee you never miss a phone call in your business, meaning you never need to worry about losing a new sale or disappointing a paying...

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13 November, 2023

Complete guide to hiring a virtual receptionist

New technology has offered an array of communication tools for businesses to use, from social media, to direct messaging to live chats on websites. But all too often, they underestimate...

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13 November, 2023

How much does a virtual receptionist cost?

A virtual receptionist can be a great way to manage your calls and customer service without the expense of hiring a full-time member of staff. They can deal with incoming...

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13 November, 2023

Telephone Answering Services for Driving Schools with Face for Business

So, how can Face for Business’ call handling service help you if you are a driving instructor or driving school? We can help in a number of ways… Divert your...

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13 November, 2023

Importance of answering calls promptly

We don’t know about you, but we’ve got better things to do with our time than wait around for businesses to answer the phone. There’s work to do, errands to...

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13 November, 2023

Pros and cons of using an answering machine for calls

We’ve all been there as business owners when a call comes in that we really need to answer but can’t. You’re already on a call, in a client meeting, or...

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13 November, 2023

Problems to look for in your existing telephone answering service

Hiring a telephone answering service should provide you with the peace of mind that no matter how busy you get, or whether your employees are working from the office or home,...

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13 November, 2023

Why some businesses fail using a virtual receptionist

If you’re tired of losing money because you’re too busy to answer the phone, you might be thinking about the benefits of hiring a virtual receptionist. It can be a good...

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11 November, 2023

Virtual receptionist vs Virtual assistant: What’s the difference?

While they sound similar, and there is some overlap in what you can expect from a virtual receptionist and a virtual assistant, there are some key differences to know before...

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10 November, 2023

5 common business call answering problems – and how to deal with them

In an ideal world, every incoming call your business receives would be dealt with perfectly. Callers would be transferred first time to the right person. Calls would be answered quickly...

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