We're less than a month away from this year's Small Business Saturday UK event, so we thought we would share six tips to get you on board with the annual campaign! This year we would like to see as many of our local business neighbours and peers to register their small business on the Small Business Finder, which is an online directory.
If you want your local community to support you, the best way you can let them know is to register on the directory and then encourage them to 'support small' by using the Small Business Saturday UK website to find local suppliers and services. You can spread the word via your social media channels and by displaying the Small Business Saturday UK logo on your profiles and in your shop windows, where you can.
Face for Business is pleased to announce the launch of their very first app, for its telephone answering service. Since going live with their first call in July 2013, the business has gone from strength to strength and they credit their PAs for helping make this happen. Employing people from within the region, the Burscough based business recruits people who have a passion for customer service and who love talking on the phone. This comes across in the manner in which they answer the calls, backed up by testimonials received from customers.
David Rutley, the MP for Macclesfield mentioned in a recent blog post that he would like to see first-time employers looking to recruit staff for the first time. David goes on to say that people should take on the roles of entrepreneur and employer to create more opportunities in the job market, as they are more likely to recruit unemployed people.
While people might think that the internet rules when it comes to communicating, our research at Face for Business revealed that 43% of people stated that the humble telephone was their preferred method of communication. While websites are a fast, convenient way to find out information, compare prices and get reviews, the statistics show that being able to talk to a human being, in a timely fashion (i.e. not being put on hold), wins the confidence vote time and time again. We understand only too well about the importance of inbound phones calls, due to the nature of our telephone answering service, so we've have had a look at why phone calls still matter in the digital age.