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Face for Business Blog

It’s hard to put a price on the convenience of having your business phone lines answered by personal assistants (PAs). What is clear, however, is that frustrated prospects and customers that can’t reliably reach you are less likely to do business with you. The amount of business revenues lost as a consequence can be significant, as can the damage to your reputation.

With so many benefits to hiring an answering service, you’ll want to have a look at the prices, packages, and of course, the quality of prospective answering service providers before committing.

If you’re wondering how an answering service works, you aren’t alone. Most businesses don’t have (or make) the time to consider the great value that telephone answering services can provide.

In order to take advantage of a telephone answering service and its myriad benefits, it’s helpful to know how answering services work.



Victoria Tretis, Online Business Coach



Working for yourself can be both a daunting and isolating experience, but MY [ ] Rocks certified online business manager, Victoria Tretis, talks to Face for Business about the types of things she gets up to on a typical day at the office!



 Victoria Tretis, Online Business Coach
Victoria Tretis, Online Business Manager and former Virtual Assistant


Having had many years of experience in the virtual assistant industry, Victoria knows a thing or two about outsourcing and the steps to take for success in this virtual business world. It can be difficult to persuade business owners to use the services of an outsourced supplier, but perhaps there is a misconception around outsourcing? From actually deciding to become a virtual assistant to encouraging people to put their faith and, to some extent, their reputation on the line by handing over their daily essential tasks to someone outside of the business, how do you make a success of your virtual business?


Sara Parker, Marketing Manager for Face for Business, a virtual receptionist provider, asked Victoria 7 key questions surrounding the roles and responsibilities of a virtual assistant and how outsourcing can be a game changer.