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Minshull Windows
Case Studies

Minshull Windows

Minshull Windows

The main benefit that Face For Business has provided us is it’s allowed us to grow without taking on more overheads or having to employ more staff internally.

Why is reliable call answering so important for your business?

At Minshull Windows it’s incredibly important that all our calls are handled professionally. As an owner managed business, when we’re out on site fitting all the time, it’s important that we have a call handling system in place because one missed call can mean many thousands of pounds of lost work, especially when we’re out on site fitting.

What made you reach out to Face For Business?

One of the biggest challenges we were having was dealing with mobile phone calls when we were on site all the time. We’re out fitting, doing an important job where somebody has spent many thousands of pounds on their house. It was easy for us to be distracted with a phone call that needed to be answered.

Using Face For Business, this has completely eradicated that situation. I personally know that all the calls are handled both professionally and courteously and at the end of the working day, those calls, I can easily ring back.

How has Face For Business helped your business?

Simply there are three things:

  • It’s cost effective
  • It’s professional
  • We don’t have to worry about any missed calls

Face For Business has helped Minshull Windows simply by the fact that I no longer have to worry about any missed calls.

I know every call at the end of the day will be logged, and I can really easily pick the information up by email.

Face For Business has helped Minshull Windows very simply by the fact I don’t have to worry if the phone rings and nobody’s there to answer it. I know that 100% of the time that call will be answered [by Face For Business], that’s important to both me, and our customers.

What would you say to other businesses thinking of using our services?

For any modern company in today’s society it’s incredibly important that all calls are answered. It’s easy for keyboard warriors to strike out there and give a bad Google, Yell or Bing review on your company simply because you’ve not got back with a call.

It’s incredibly important for all companies, in my opinion, as the manager of a small owner managed business to have professional call handling.

Want the same level of call answering for your business?

Give us a call on 0333 323 1007 and let’s talk about setting you up on a free trial or you can just ask us for a price for our telephone answering services.

10th May, 2024

Posted by Face For Business

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