Alongside our fantastic reviews, we also have great case studies of our work.
Working in the legal industry requires communicating with numerous people on a daily basis, whether it’s clients, colleagues, third parties, you often have to handle requests and other enquiries, often...Read More
Phone anxiety is a fear of dealing with phone calls. It’s sometimes referred to as ‘telephobia’ and can manifest itself in a number of ways. For employees who are responsible...Read More
When dealing with phone calls you want staff who are confident and capable of helping customers with enquires, and who can prevent issues from escalating when the situation calls for...Read More
Have you ever needed to make a phone call at work, and feel your heart start to beat faster in your chest, or you suddenly feel warm and clammy? When...Read More
The purpose of an answering service is to handle calls on a business’ behalf, whether that be during busy times or in lieu of hiring additional staff. For larger companies,...Read More
The results of a survey of UK office workers suggests that we are becoming increasingly anxious about answering the phone at work. Press release Face for Business, one of the...Read More