All of our PAs have been trained with specialist knowledge and experience in the healthcare sector.
We understand that things don’t just stop when you close your doors for the night. We specialise in covering extended opening hours, so you never have to miss a call.
Convert customers through your website and improve your online customer service.
We know that in the busiest dental practices, it’s not always possible to pick up every call, even when you’re fully staffed. Our expert dentist answering service provides professional cover when you need it the most. From urgent call handling and routing to appointment scheduling, you’ll have your own PA on hand to manage your front desk. We can even provide overflow or out of hours cover.
Not only does this ensure there’s always a friendly voice for your patients, but that you never have to miss a call or lose a potential client.
All of our PAs come equipped with years of experience, including training for the medical and dental sectors. They understand that calls can sometimes be of a sensitive nature, and that emergencies can occur, so they’ll always be ready to respond with empathy and efficiency.
They know the right questions to ask to qualify new leads, determining whether a patient is right for your practice or not, and also how to deliver the highest levels of customer service to ensure your existing patients are happy.
Face For Business support and suit our ever changing needs alongside providing help!
Every step of the process was fully explained, with regular updates.
I recommend them to everyone and I’m always full of praise for the service.
A very slick operation, would highly recommend!
Nothing is too much trouble and they're always on hand to answer any queries.