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Telephone answering for financial advisors that can transform how you work

Call Answering

Call Answering

Make sure your calls are answered every time with a virtual PA working as an extension of your business

Virtual PA

Virtual PA

Call answering, message taking and delivery, diary management: Whatever you need your virtual receptionist can help

Managed Live Chat

Managed Live Chat

Give customers the information they need quickly when they come to your website with a live chat bot

Trusted call answering for financial firms


Featured Case Study
Rhodes Brook Financial Management

With the costs of staff and workspace increasing all the time, if you’re worried about how to expand your business without great additional expense, using Face For Business is the answer.


Call answering designed for financial advisors

As an independent financial advisor, you will know the value of all new enquiries into your business. You will also understand fully the importance of retaining your existing client base. A friendly and professional response to every call is paramount to providing your clients with an exceptional service.

When you’re dealing with customers about complex, sensitive and personal financial matters, you need to reassure them they’re dealing with a person who understands their circumstances.

If you work with us you can confidently get on with your day, meeting and speaking with clients and getting on with work that adds value to your business. And you can do it all knowing your calls will be answered by a professional and confident virtual assistant who understands the levels of service your customers expect.

Plus, because we record all calls and provide you with the full recording, you’ll know that your calls are being dealt with as you’d expect from a professional call answering service.

What our clients say about us

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Face For Business support and suit our ever changing needs alongside providing help!

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Every step of the process was fully explained, with regular updates.

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I recommend them to everyone and I’m always full of praise for the service.

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A very slick operation, would highly recommend

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Nothing is too much trouble and they're always on hand to answer any queries.

Get The Best Telephone Answering Service For Financial Firms

Call us today to find out how a phone answering service for financial firms can help you.

Frequently Asked Questions

What kind of phone answering services for financial firms can you provide?

You have a range of calls coming into your office all day. Some urgent, some not, but many are sensitive in nature and require the highest standards of professionalism and discretion to keep confidence high among your clients.

We’ve got a team of virtual receptionists who specialise in call answering for independent financial firms, but there is no one size fits all service that will work for you.

We work with you to build the best package of services based on your financial firm’s requirements.

We can take on any level of phone answering, from having partial management of your firm’s call answering, to dealing with every incoming call.

If you need something extra, we can help create a full virtual switchboard for your financial firm, ensuring every call is dealt with professionally.

How much does all answering service for financial firms cost?

We don’t charge set up fees so you’ll have no additional cost other than the price of your call answering or virtual receptionist package you choose.

Plus, we don’t believe in trying to confuse customers with complicated pricing structures, which is why all our prices are completely transparent, so you can see all the services you’re paying for, and exactly how much it will cost.

You can get more pricing specific information by calling a member of our team on 0333 323 1007.

Can you deal with calls for our financial firm after hours?

Yes we can.

Our out of hours call answering for financial firms ensures all your calls continue to be answered properly and quickly, even when your business is finished for the day.

If a call comes in after we’ve finished (after 8pm Mon-Fri, 5:30pm Sat and 4pm Sun) we’ll create a personalised voice message for you, or we can arrange to have urgent calls forwarded to a designated number to be handled by a member of your team in person.

What can we do if we lose a message you’ve sent to our firm?

All calls are automatically saved along with your messages in your dedicated client portal, so they’re easily retrievable if you misplace a message after we’ve passed it on.

Plus, because we provide you with access to the full audio recording of every call that comes into your business, you can make sure we’re dealing with calls exactly as you’d expect.

Ready To Transform Your Business

Let’s discuss your needs and help solve your problems.