VirtualAssistantFor Financial Firms

You have a range of calls coming into your office all day. Some urgent, some not, but many are sensitive in nature and require the highest standards of professionalism and discretion to keep confidence high among your clients.

We’ve got a team of virtual receptionists who specialise in call answering and admin services for law firms, but there is no one size fits all service that will work for you.

That’s why we work with you to build the best package of services based on your law firm’s individual requirements and budget.

We can take on any level of phone answering, from taking over partial management of your firm’s call answering, to dealing with every incoming call you have, making sure messages get to the right people.

If you need something extra, we can help create a full virtual switchboard for your law firm, ensuring every call is dealt with and passed on to the right associate every time.

We don’t charge set up fees so you’ll have no additional cost other than the price of your call answering or virtual receptionist package you choose.

Plus, we don’t believe in trying to confuse customers with complicated pricing structures, which is why all our prices are completely transparent, so you can see all the services you’re paying for, and exactly how much it will cost.

You can get more pricing specific information by calling a member of our team on 0333 232 1007.

We know it can be hard to judge the effectiveness of a new service until you’ve used it for real, which is why we offer all new customers the chance to sign up to a free, no obligation, 7 day trial of our services. Alternatively why not just ask for a testimonial or recommendation.?

You’ll get full access to our call answering service so you’ll see how it works and fits into your business.

If you decide it’s not for you, there’s no need to carry on after 7 days. Simple.

Yes, absolutely.

We’ve helped enough clients over the years to know you can’t always predict how busy you’ll be at any given time.

So all our call answering and virtual receptionist services for law firms are fully scalable to match your needs, however they change throughout the year.

Free Bill Optimisation – we are one of the few call answering services who simply optimise your bill every month. If you use, you pay less and if you use more we give you the best rate for what you use., ensuring your always on the best plan for your business

If you need to change again later on, just get in touch again and we can work something else out for you.

Yes we can.

You work long hours but you’ve got to clock off sometime and go home. But just because you’ve clocked off, doesn’t mean your business has.

Our out of hours call answering ensures all your calls continue to be answered properly and quickly, even when your business is shut down for the day.

If a call comes in after we’ve finished (after 8pm Mon-Fri and 5:30pm Sat) we’ll create a personalised voice message for you, or we can arrange to have urgent calls forwarded to a designated number to be handled by a member of your team in person.

All calls are automatically saved along with your messages in your dedicated client portal, so they’re easily retrievable if you misplace a message after we’ve passed it on.

Plus, because we provide you with access to the full audio recording of every call that comes into your business, you can make sure we’re dealing with calls exactly as you’d expect.