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How do I make multiple business lines work best for my team and bottom line?

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SUPPORT YOUR RECEPTIONISTS AND PROTECT YOUR TEAM...

business call free

One person, can only answer one call at once. 

Depending on how many lines you have and how they are set up to work, this might mean you could have between 1 or 20 people on the phone at any one time.

But what happens if you get more calls in, than lines available when everyone is using them? Your customers or suppliers get the engaged tone and there is no way of knowing how often it happens, or who you miss.

This is a bigger issue than many businesses realise, but there's an easy fix that can help your business generate more money.

Read the</br>ACCOUNTANTS</br>Case Study
Our PAs become an extension to your business, allowing staff uninterrupted time to concentrate on work....
Read the Case Study

ENSURE BRILLIANT SERVICE FOR EVERY CUSTOMER

Making sure that every one of your hard-to-find customers or prospects gets through to a real person on the phone to answer their questions, is a must. If they are pushed to leave a voicemail or call back if you're engaged, they may not.

That's potentially missed business or mismanaged customer service that only has long term negative effects.

Taking messages, giving simple advice to prospects, managing leads, booking appointments and taking payments are vital business activities, but there is a more cost-effective way to give every customer the best customer service.

THIS IS WHERE WE HELP BUSINESSES LIKE YOU.

AT FACE FOR BUSINESS WE ARE ALL ABOUT YOU...

How can we help you deliver the best customer experience to your clients?

multiphone phone

If you’re worried about:

  • Missing new business opportunities
  • Being disturbed by the phone when you’re with prospects or clients
  • Wasting time and money with a phone answering service that’s hard to use

And would like to:

  • Never to miss a call again
  • Have all your new business opportunities captured
  • Be able to take appointments without answering the phone
  • Be able to check on the quality of every single call handled for you
  • Focus on giving clients the best service ever
HIGHLY TRAINED PAs
Our UK-based virtual receptionists undergo a 12-week training programme for telephone etiquette, grammar and spelling. This rigorous training ensures a high-quality answering service.
ONLINE PORTAL & APP
Access your very own phone answering portal and easy-to-use mobile app where all your telephone calls and messages are stored. You can update your status on-the-go or in advance, just as if they’re in your office.
QUICK & EASY SETUP
Call answering can begin within hours of starting your 7-day trial. We’ll take all the necessary details, set you up on our system and send a test call. Easy!
CALLS ARE RECORDED
For your peace of mind, we record all our telephone calls. Calls are stored on your app and online portal for you to listen back to at your own convenience.
FREE LANDLINE TRANSFERS
We are one of the few telephone answering services in the UK to provide FREE landline transfers for our customers.
NO CHARGE FOR NUISANCE CALLS
We know how much sales or nuisance calls can interrupt you in your working day, so we’ll filter them, FREE of charge.

What Our Customers Say

⭐⭐⭐⭐⭐ Rated 5 out of 5 Stars on 20+ Google Reviews
DECKBUILDERS UK LTD

As a customer serving business, here at Deckbuilders we pride ourselves on offering a high quality product and looking after our clients. Face for Business has been a huge asset to our business in ensuring calls are answered if no one is available at the office and keeping us up to date with messages left. I can highly recommend their services to anyone who cannot afford to miss a call and wants a professional and friendly person to answer their calls.

DECKBUILDERS UK LTD

Kaleida

We (Kaleida Ltd) received a 5* Google Review as a direct result of the way a telephone call was answered on our behalf - it set us apart from our competitors according to the caller - it doesn't get much better than that! Thanks to everyone at Face For Business for providing such a great service.

Kaleida

Speak to Us and Find Out How We Help Businesses

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  • "We are finding that we’re capturing more clients this way, and the calls are handled excellently."
  • "The trial made me see just how many calls I had been missing before using you."
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