Click4Assistance UK Live Chat Software
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Convert Website Visitors Into Leads Using Our Managed Live Chat Service

Live Chat

Your website conversions will grow with our amazing managed live chat service. Combining industry-leading software and fantastic people, your visitors will receive a truly fantastic experience with you getting increased sales and customer satisfaction.

Your Face For Business live chat PA will understand your business and help you take advantage of the digital economy growth. Whether that’s assisting visitors with simple enquiries or helping qualify sales leads, we will be there supporting your business, ensuring you are always represented.

 

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Speak to ourexpertsto find out everything you need!

How OurLive ChatServices Make The Difference

Create a great first impression

First impressions count, so we’re here to ensure you always make a good one. Professionally trained with industry experience, our live chat teams know how to deliver a great experience for your website visitors. They understand that every visitor is important, and that your website is your digital shop window to the world, so when they take that chat, they carry that thought at all times.

Your chats – your way

We can support you as required – just when you’re busy or as an overflow service, you may even want us to handle all your live chats. How many chats we answer is down to you and we will work with you to ensure our services complement your company needs and expectations. All this combined with our 30 day free trial means that you will see the benefit of having your own live chat team very quickly indeed.

Maximising marketing spend

We understand that your website and those inbound opportunities don’t come easily, so when we man your website, we will be working hard to maximise every chat that comes through and be looking wherever possible to convert the chats into opportunities. Nurturing new sales enquiries is what we do for you, it’s the personal touch we add – the kind that visitors will remember your website and company for.

Cost effective solution

With our standard opening hours from 8am to 8pm weekdays, 9am to 5.30pm Saturdays and 10am to 4pm on Sundays, you can capture more chats and opportunities. Outsource your chats at a fraction of the price of managing and monitoring the service yourself, to chat experts giving you peace of mind that nothing will slip through the net. Less worry and fewer headaches.

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Turning Website Traffic Into Leads

Our manned live chat service directly connects you and your prospective clients, whatever device they are on and wherever they are using it.

Your prospects receive a response in seconds. Your pre-approved approach and our fantastic customer service will create opportunities from your website, turning them into warm leads for you to close.

Of course, with website chats it is not all “Jam, Jam, Jam”, however we always keep in our minds that you want a positive outcome and the most positive is a lead for a new client.

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Warm, Professional, & Intuitive

These are just a few words that our customers use to describe our live chat service and for us that really matters. We know people buy from people, that is why your clients and prospective clients will love having the option of live chat with one of our teams.

 

Every week we get thanks from our clients who have received feedback regarding live chats we have had on their behalf. Most even take the credit for us, very, very, few ever tell folks that its outsourced. Why should they, after all they have taken the trouble to find us and work with us, so they are the ones that enabled the best service for their website live chats.

Getting StartedIsSimple

1
You contact us

We will get to know your business inside out, including what is the ideal outcome from a live chat for your company and how you want us to handle your live chat enquiries.

2
We set things up

We’ll get you set up on the system, liaise with your website developer to add our code to your website. You’re nearly ready to go, just a few test chats before launch.

3
You’re live!

Your live chat service is up and running, and we’ll take care of the rest. Sending your new business enquiries immediately, leaving you free to focus on your business.

What OurCustomersSay About Us

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Face For Business support and suit our ever changing needs alongside providing help!

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Every step of the process was fully explained, with regular updates.

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I recommend them to everyone and I’m always full of praise for the service.

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A very slick operation, would highly recommend

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Nothing is too much trouble and they're always on hand to answer any queries.

Statistics That Make You Smile Or Cry

Research shows :-

  • Over 41% of people expect a live chat service on your website.
  • Live chat usage is predicted to increase by 86% in the next 12-18 months.
  • 79% of businesses said that implementing live chat resulted in increased customer loyalty, sales and revenue.
  • 38% of consumers are more likely to buy from a company if they offer live chat support. Additionally, chat is a great way to bring visitors back to your website, as 63% of customers are more likely to return to a website that offers live chat.

If you considering using our manned live chat service you may well be smiling right now, which definitely beats crying.

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Ready To Transform Your Business

Let’s discuss your needs and help solve your problems.