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Your Professional Outsourced Receptionist

Outsourced receptionist services provides you with a virtual receptionist that acts on behalf of your business. Our virtual assistants are developed to know about your industry and business, allowing you to work with the assurance that customer communications are being handled exactly how you would like them to be.


Maintain Quality Service to Customers with a Professional Outsourced Reception

The beauty of an outsourced receptionist from Face for Business is our ability to undertake services beyond professional call handling. We act as your own receptionist, with our ‘Lead PAs’ – these PAs are trained to your specific business area and industry, they know all about your business and can handle customer data capture, enquiries and can go as far as to record orders on behalf of the business. Think of the outsourced reception as just your own reception.

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Telephone Answering Services

Telephone Answering Services

It’s the personal touch that counts, which is why our telephone answering services are loved by our customers. We provide a friendly and professional call answering service to your customers.

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Virtual Receptionist

Virtual Receptionist

The most skilled receptionists you could find. Our Lead PAs know everything they need to act as your virtual receptionist and become the voice of your company.

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Overflow Call Handling

Overflow Call-Handling

There are no such things as busy days when the Face for Business overflow call handling service is in operation. Work in the comfort of knowing we are handling your calls efficiently and effectively.

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Making Life a Whole Lot Easier for You

The outsourced receptionist model improves business operations productivity and is also proven to improve business costs. Outsourcing your receptionist needs allows your staff to work on what they’re contracted to, without disruption. Each PA from the outsourced receptionist team will, as a minimum, record and direct messages or calls to the right personnel through initial screening, allowing calls to not disrupt the office unless necessary.

try us out and if you’re not satisfied, you can end after the initial 7-days.
our surveys show that 91% of our customers are very satisfied, while 9% are satisfied with our services.
we don’t believe in set-up fees.


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B2B and B2C Client Testimonials

No matter the market, or size of your company, we provide outsourced receptionist solutions to fit your business and customers. That’s why our clients wanted to tell you how happy they are…

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Face for Business has helped us to make sure all our phone calls are now answered. The call handling staff offer a polite and professional answering service. I'd gladly recommend Face for Business to other businesses.

Surf Snowdonia