Never miss another booking

We provide expert, confidential call answering and diary management services for aesthetics specialists in the UK.

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Total flexibility with cover when you need it most.

Aesthetics and cosmetic clinics choose us for our professionalism. Our PAs know that every business has its own unique requirements, so we fully adjust to them. We understand the demands of this busy and competitive sector, so our specially-trained aesthetics PAs know how to manage appointments with ease and give the very best first impression while you focus on your clients. We answer calls with empathy, understanding and a smile.

The personal touch, without the additional cost

If you were to ask your clients, most of them would probably say they prefer to speak with a real person on the end of the phone, rather than a voicemail. Our personable answering service makes it easy for your practice to add the human touch that patients value – a real person there to genuinely help. Our PAs become an extension of your practice or industry and use their experience to confidently access your diary online for bookings while you are busy with clients. And the best part is that it’s a fraction of the price of hiring a full-time receptionist, so you get all of the benefits without the hit to your finances.

Why Pulse?

Specially trained PAs

Our expert call handlers have healthcare-specific experience, and know how to greet patients with professionalism and empathy.

Total flexibility

We work around your schedule, so no matter what time of the day you need us, we’ll be there to support you.

The personal touch

As well as being friendly and professional, our service allows for a human, empathetic point of contact for your customers.

Case study:
Lip Doctor

We’ve been answering The Lip Doctor’s overflow calls for several years now. They use us as an outsourced reception, meaning that when they are able to they answer calls themselves. However, when one of them is with a client at reception, in an appointment or consultation, or are on the phone themselves, then they set their phone divert so engaged or unanswered calls come to us.  The Lip Doctor also divert all their calls to us when they are on holiday, and when they are away at training days and industry related conferences.

How we helped

Having a call handling company for aesthetics businesses will bring you nothing but benefits:

    • Appointments and consultations are not interrupted and you will be fully focused
    • You will not miss any new client enquiries – more business equals more profit
  • Your reputation is being upheld, you’re giving your callers a great impression of your company
  • Your caller’s details are taken, appointments made and payments taken – giving you more free time

It really helps having a dedicated PA who knows our company so well, as we’ve passed on the important prices information to our PA. We are finding that we’re capturing more clients this way, and the calls are handled excellently.

Lip Doctor

Ready to add the personal touch to your practice?

Let’s have a chat to discuss your requirements.

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