What we do
The best service
Our professional medical answering services help busy clinics and practices give their full focus to their patients, whilst never having to miss a call. Through our innovative solutions and incredible PAs, we help them provide the very best service with the added personal touch.
total number of appointments booked for clinics
+ calls answered within clinics
customers stay with us after their trial
Our finger on the pulse
We understand what truly excellent customer service takes. We ensure you always have a professional PA to respond quickly with care when your patients need it most.
Services we offer
Here are just a few of the things we can do for clinics and practices like yours.
- Professional telephone answering, including out of hours cover
- A virtual industry experienced receptionist, to act as an extension of your team
- Diary management and appointment booking
- Managed live chat services
We’ll be an extension of your team
We’re much more than just your standard call answering service – we’re an integral part of your team. Your PA will become an extension of your practice or clinic; they’ll know all your treatments and prices, your schedule, and simply have a deep understanding of the way you want your calls to be taken and handled. Armed with this invaluable knowledge, they’ll be able to provide the very best service to clients and patients, as though they were right there on the reception desk themselves.