All platforms covered
Whether it’s live chat, instant messaging or just a phone call, we’re ready to connect.
Find Out MoreWe care
We are real people who care about the job – and your customers will be able to tell.
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Never Miss A Potential New Client Call Again
Delivering professional answering services to recruitment and training companies across the UK.
Our expert call handlers have business experience, and know how to greet callers with professionalism and empathy.
We work around your schedule, so no matter what time of the day you need us, we’ll be there to support you.
As well as being friendly and professional, our service allows for a human, empathetic point of contact for your customers.
Companies in the recruitment sector rely on telephone contact both with clients and candidates on a daily basis.
As candidates are often busy working throughout the standard working day and can only correspond with their recruitment company outside these hours.However, receptionists in the recruitment sector may not work these extended hours and companies are faced with the difficulties of how to provide phone cover before and after reception has closed for the day.
Diverting overflow calls to Face For Business will ensure that if a candidate calls to speak to their executive on their way home from work for example and reception has closed, they won’t be offered a voicemail or answerphone.
When calls are answered by our PAs, we will give the reassurance to the caller that the company is still operational and that their message will receive immediate attention.
Whether it’s live chat, instant messaging or just a phone call, we’re ready to connect.
Find Out MoreWe are real people who care about the job – and your customers will be able to tell.
Find Out MoreGet in touch and we’ll help you find the right service that fits your requirements.
Face For Business offers a broad range of packages to suit our customers’ needs. We can either answer some of your calls, or all of your calls. Face For Business provides both ‘messages only’ packages, or we can also transfer calls to you or your colleagues. We even have packages whereby we can share your company information or capture diary bookings. Get in touch to understand more.
No, here at FFB we believe in being fully transparent with our pricing, which is why there is no setup fee. Please call us on 0333 323 1007 to find out more about our pricing packages.
By taking advantage of our FREE 7-day free trial with no obligation, you will be able to understand how our service works and determine the most appropriate package for your business.
Of course, you can change to a different FFB package to accommodate the busy or quiet times of the year. All you need to do is inform FFB prior to us sending out your next invoice and we will happily make this change for you.
For out of hours we have a range of options available. We can set up a personalised voicemail facility to capture all of your messages and email the recorded message in a WAV file. We can also divert emergency calls back to your mobile when we’re not open, or simply provide a greeting, explaining when you are closed and reopening.
Face For Business support and suit our ever changing needs alongside providing help!
Every step of the process was fully explained, with regular updates.
I recommend them to everyone and I’m always full of praise for the service.
A very slick operation, would highly recommend!
Nothing is too much trouble and they're always on hand to answer any queries.
Let’s discuss your needs and help solve your problems.
