Click4Assistance UK Live Chat Software

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Our call answering services for recruitment firms

Telephone answering

Telephone answering

Have a team of PAs handle your inbound calls so you can spend more time finding and placing candidates

Managed Live Chat

Managed Live Chat

Put real people behind your website who can talk to your visitors, answer questions and close more leads

Outsourced switchboard

Outsourced switchboard

Get a fully managed outsourced switchboard that can manage multiple numbers and phone lines with ease

Our Clients and Partners

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Featured Case Study
Zentech Talent

Read how we help to create a big brand feel for a small but growing recruitment company

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Designed For Recruitment And Training

Companies in the recruitment sector rely on telephone contact both with clients and candidates on a daily basis.

As candidates are often busy working throughout the standard working day and can only correspond with their recruitment company outside these hours.However, receptionists in the recruitment sector may not work these extended hours and companies are faced with the difficulties of how to provide phone cover before and after reception has closed for the day.

Tailored Recruitment And Training Service

Diverting overflow calls to Face For Business will ensure that if a candidate calls to speak to their executive on their way home from work for example and reception has closed, they won’t be offered a voicemail or answerphone.

When calls are answered by our PAs, we will give the reassurance to the caller that the company is still operational and that their message will receive immediate attention.

Why Choose Us?

Your trusted partner

In times of worry or frustration, we’ll be there to support you.

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All platforms covered

Whether it’s live chat, instant messaging or just a phone call, we’re ready to connect.

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We care

We are real people who care about the job – and your customers will be able to tell.

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What OurCustomersSay About Us

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Face For Business support and suit our ever changing needs alongside providing help!

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Every step of the process was fully explained, with regular updates.

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I recommend them to everyone and I’m always full of praise for the service.

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A very slick operation, would highly recommend!

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Nothing is too much trouble and they're always on hand to answer any queries.

Ready To Grow Your Business

Get in touch and we’ll help you find the right service that fits your requirements.

Frequently Asked Questions

What type of packages do you offer?

Face For Business offers a broad range of packages to suit our customers’ needs. We can either answer some of your calls, or all of your calls. Face For Business provides both ‘messages only’ packages, or we can also transfer calls to you or your colleagues. We even have packages whereby we can share your company information or capture diary bookings. Get in touch to understand more.

Is there a set up charge?

No, here at FFB we believe in being fully transparent with our pricing, which is why there is no setup fee. Please call us on 0333 323 1007 to find out more about our pricing packages.

How can we assess if your service is right for our business?

By taking advantage of our FREE 7-day free trial with no obligation, you will be able to understand how our service works and determine the most appropriate package for your business.

Can I alter my monthly package at any time?

Of course, you can change to a different FFB package to accommodate the busy or quiet times of the year. All you need to do is inform FFB prior to us sending out your next invoice and we will happily make this change for you.

What happens after hours?

For out of hours we have a range of options available. We can set up a personalised voicemail facility to capture all of your messages and email the recorded message in a WAV file. We can also divert emergency calls back to your mobile when we’re not open, or simply provide a greeting, explaining when you are closed and reopening.


Ready To Transform Your Business

Let’s discuss your needs and help solve your problems.