Never worry about missing a call when focused on a job

Partner with a construction answering service experienced in delivering professional virtual receptionist services to construction companies in the UK

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Face For Business has been a huge asset to our business in ensuring calls are answered if no one is available at the office and keeping us up to date with messages left.

Dave P – Arena Air Conditioning

telephone answering

Featured case study

When Arena Air Conditioning first approached Face For Business back in 2014, they were aware that they needed some support with answering their calls. They needed a really professional service to ensure that they didn’t lose any potential new opportunities to a nearby competitor.

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Are you ready to grow your construction business?

Get in touch and we’ll help you find the right service that fits your requirements.

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Benefits of a construction call answering service

Construction companies deal with all kinds of calls on a daily basis. Whether it’s clients in search of project updates or contractors arranging deliveries and work schedules, keeping on top of everything can be a struggle.

Get more of your time back to focus on project work and finishing on deadline by hiring a virtual receptionist to deal with calls when you’re on-site or with clients. Never worry about missing important calls again, without the hassle of hiring someone full-time.

Call Centre Answering

Construction call answering with FFB

At Face For Business we’ve been providing construction companies with virtual receptionist, call answering and live chat support for years. Whether it’s been dealing with overflow calls or providing a fully outsourced reception and switchboard, we get the job done.

We can even help you avoid annoying sales and marketing calls from new suppliers so you can focus on the job.

Highly recommended

  • Pure West Radio ★★★★★ 3 weeks ago
    We have been using Face For Business for approximately a year. From the first conversation with the wonderful Susan Holme we felt confident and relaxed that we were in good hands. A year on we can honestly say that this now forms an Integral … More part of our business. The security knowing that every call will be answered in a polite and professional manner is worth every penny. The app to access the messages and call recordings is super easy to use. Keep up the amazing work Team FFB!!
  • iLove homes Walsall ★★★★★ 2 months ago
    Fantastic customer service from the team at Face For Business. We previously used another well known virtual receptionist, but prices escalated, so we spoke to several virtual receptionists to replace them. Helen Christian was our first … More contact and she was professional and helpful. Mike Bilboe was then our point of contact, his communication and customer service has been second to none. Well done and keep up the good work
  • Anji Hazell ★★★★★ 2 months ago
    We have only been using Face for Business for a short time but the service has been exceptional. Nothing is too much trouble. Mike and the staff are very accommodating and as our business needs change sometimes at a pace it is very reassuring … More that they can make the changes seamlessly.
    Would definitely recommend.

Frequently asked questions

  • What type of packages do you offer?

    Face For Business offers a broad range of packages to suit our customers’ needs. We can either answer some of your calls, or all of your calls. Face For Business provides both ‘messages only’ packages, or we can also transfer calls to you or your colleagues. We even have packages whereby we can share your company information or capture diary bookings. Get in touch to understand more.

  • Is there a set up charge?

    No, here at FFB we believe in being fully transparent with our pricing, which is why there is no setup fee. Please call us on 0333 323 1007 to find out more about our pricing packages.

  • How can we assess if your service is right for our business?

    By taking advantage of our FREE 7-day free trial with no obligation, you will be able to understand how our service works and determine the most appropriate package for your business.

  • Can I alter my monthly package at any time?

    Of course, you can change to a different FFB package to accommodate the busy or quiet times of the year. All you need to do is inform FFB prior to us sending out your next invoice and we will happily make this change for you.

  • What happens after hours?

    For out of hours we have a range of options available. We can set up a personalised voicemail facility to capture all of your messages and email the recorded message in a WAV file. We can also divert emergency calls back to your mobile when we’re not open, or simply provide a greeting, explaining when you are closed and reopening.