Never worry about missing a call when focussed on a job

Partner with a construction answering service experienced in delivering professional virtual receptionist services to construction companies in the UK

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Construction call answering built for your business

Call Answering Service

Industry experience

Get a dedicated PA with experience in the construction sector who knows how to deal with clients and contractors
Call Answering Service

Scalable services

Get call answering support that fits around your needs. Add and remove the services you need to suit your business
Call Answering Service

Person focused

Don’t leave clients and contractors dealing with robots or automated calls, put people behind your call answering create a more human experience

Face For Business has been a huge asset to our business in ensuring calls are answered if no one is available at the office and keeping us up to date with messages left.

Dave P – Arena Air Conditioning

Featured case study

When Arena Air Conditioning first approached Face For Business back in 2014, they were aware that they needed some support with answering their calls. They needed a really professional service to ensure that they didn’t lose any potential new opportunities to a nearby competitor.

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Are you ready to grow your construction business?

Get in touch and we’ll help you find the right service that fits your requirements.

Get in touch

Benefits of a construction call answering service

Construction companies deal with all kinds of calls on a daily basis. Whether it’s clients in search of project updates or contractors arranging deliveries and work schedules, keeping on top of everything can be a struggle.

Get more of your time back to focus on project work and finishing on deadline by hiring a virtual receptionist to deal with calls when you’re on-site or with clients. Never worry about missing important calls again, without the hassle of hiring someone full-time.

Call Centre Answering

Construction call answering with FFB

At Face For Business we’ve been providing construction companies with virtual receptionist, call answering and live chat support for years. Whether it’s been dealing with overflow calls or providing a fully outsourced reception and switchboard, we get the job done.

We can even help you avoid annoying sales and marketing calls from new suppliers so you can focus on the job.

Why partner with Face For Business?

24/7 Telephone Answering Service

Full support

Get your time back and focus on completing projects on budget and on time, we’ll take care of the calls
24/7 Telephone Answering Service

Calls, messages, online

It doesn’t matter how customers want to contact you, we can support you across call answering, messaging services and live web chats on your website
24/7 Telephone Answering Service

Transparent services

Get a recording of every call we deal with so you can hear exactly how your PA is handling customer enquiries and let us know if you’re not happy

Highly recommended

FFB have been an important part of my set-up with great customer service. The right balance of friendly and professionalism.

Joanna Groves

Face For Business are superb! Thanks for taking care of my customers and answering my calls so professionally and personally!

Thomas Dobson

Fantastic company! Always very helpful and friendly and great with our clients. I would recommend Face For Business to anyone! Thank you

Hannah Jordan

Frequently asked questions

  • What type of packages do you offer?

    Face For Business offers a broad range of packages to suit our customers’ needs. We can either answer some of your calls, or all of your calls. Face For Business provides both ‘messages only’ packages, or we can also transfer calls to you or your colleagues. We even have packages whereby we can share your company information or capture diary bookings. Get in touch to understand more.

  • Is there a set up charge?

    No, here at FFB we believe in being fully transparent with our pricing, which is why there is no setup fee. Please call us on 0333 323 1007 to find out more about our pricing packages.

  • How can we assess if your service is right for our business?

    By taking advantage of our FREE 7-day free trial with no obligation, you will be able to understand how our service works and determine the most appropriate package for your business.

  • Can I alter my monthly package at any time?

    Of course, you can change to a different FFB package to accommodate the busy or quiet times of the year. All you need to do is inform FFB prior to us sending out your next invoice and we will happily make this change for you.

  • What happens after hours?

    For out of hours we have a range of options available. We can set up a personalised voicemail facility to capture all of your messages and email the recorded message in a WAV file. We can also divert emergency calls back to your mobile when we’re not open, or simply provide a greeting, explaining when you are closed and reopening.