Never risk missing business from missed calls in your financial firm

Delivering virtual assistant services for financial advisors in the UK

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Designed for IFAs

Call Answering Service

Industry expertise

Our financial call handlers have years of industry experience so know how to handle your customer call
Call Answering Service

Flexible services

Pick the service you need and fit them around your schedule. We’re here whenever you need us
Call Answering Service

Personal service

We’ll provide you a friendly and professional service that puts customers in touch with real people

Using FFB not only saves me money, it makes me money by never missing a call from a potential new client.

Malcolm Latchman – The Brighton Mortgage Company

Featured case study

Malcolm first approached Face For Business as he wanted to ensure that every call into his business was answered, whether it was a new enquiry or an existing client wanting to speak with him. As a sole trader who operates from home, he needed to be able to go out and hold meetings with his clients and not be interrupted by phone calls.

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Get a virtual assistant for your Financial firm?

Get in touch and let’s work together to find the right virtual receptionist service for your financial business

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Designed for IFAs

As an independent financial advisor, you will know the value of all new enquiries into your business. You will also understand fully the importance of retaining your existing client base. You will often be communicating with clients at stressful and difficult times in their life so a friendly and professional response to every call is paramount to providing your clients with an exceptional service.

How it works

As an independent financial advisor, you’ll know the value of new enquiries to your business. You’ll also understand the importance of retaining your existing client base.

When you’re dealing with customers about complex, sensitive and personal financial matters, you need to reassure them they’re dealing with a person who understands their circumstances.

Call Centre Answering

Tailored services for financial firms

If you work with us you can confidently get on with your day, meeting and speaking with clients and getting on with work that adds value to your business. And you can do it all knowing your calls will be answered by a professional and confident virtual assistant who understands the levels of service your customers expect.

Plus, because we record all calls and provide you with the full recording, you’ll know that your calls are being dealt with as you’d expect.

 

Why choose us?

24/7 Telephone Answering Service

Your trusted partner

In times of worry or frustration, we’ll be there to support you.
24/7 Telephone Answering Service

All platforms covered

Whether it’s live chat, instant messaging or just a phone call, we’re ready to connect.
24/7 Telephone Answering Service

We care

We are real people who care about the job – and your customers will be able to tell.

Highly recommended

  • Pure West Radio ★★★★★ 3 weeks ago
    We have been using Face For Business for approximately a year. From the first conversation with the wonderful Susan Holme we felt confident and relaxed that we were in good hands. A year on we can honestly say that this now forms an Integral … More part of our business. The security knowing that every call will be answered in a polite and professional manner is worth every penny. The app to access the messages and call recordings is super easy to use. Keep up the amazing work Team FFB!!
  • iLove homes Walsall ★★★★★ 2 months ago
    Fantastic customer service from the team at Face For Business. We previously used another well known virtual receptionist, but prices escalated, so we spoke to several virtual receptionists to replace them. Helen Christian was our first … More contact and she was professional and helpful. Mike Bilboe was then our point of contact, his communication and customer service has been second to none. Well done and keep up the good work
  • Anji Hazell ★★★★★ 2 months ago
    We have only been using Face for Business for a short time but the service has been exceptional. Nothing is too much trouble. Mike and the staff are very accommodating and as our business needs change sometimes at a pace it is very reassuring … More that they can make the changes seamlessly.
    Would definitely recommend.