Never miss a potential new client call again

Delivering professional answering services to recruitment and training companies across the UK.

Speak to our experts

Designed for recruitment and training

Call Answering Service

Specially trained PAs

Our expert call handlers have business experience, and know how to greet callers with professionalism and empathy.
Call Answering Service

Total flexibility

We work around your schedule, so no matter what time of the day you need us, we’ll be there to support you.
Call Answering Service

The personal touch

As well as being friendly and professional, our service allows for a human, empathetic point of contact for your customers.

Are you ready to grow your business?

Get in touch and we’ll help you find the right service that fits your requirements.

Get in touch

Small Business Call Answering

Designed for recruitment and training

Companies in the recruitment sector rely on telephone contact both with clients and candidates on a daily basis.

As candidates are often busy working throughout the standard working day and can only correspond with their recruitment company outside these hours. However, receptionists in the recruitment sector may not work these extended hours and companies are faced with the difficulties of how to provide phone cover before and after reception has closed for the day.

Telephone Answering

Tailored service

Diverting overflow calls to Face For Business will ensure that if a candidate calls to speak to their executive on their way home from work for example and reception has closed, they won’t be offered a voicemail or answerphone. When calls are answered by our PAs, we will give the reassurance to the caller that the company is still operational and that their message will receive immediate attention.

Why choose us?

24/7 Telephone Answering Service

Your trusted partner

In times of worry or frustration, we’ll be there to support you.
24/7 Telephone Answering Service

All platforms covered

Whether it’s live chat, instant messaging or just a phone call, we’re ready to connect.
24/7 Telephone Answering Service

We care

We are real people who care about the job – and your customers will be able to tell.

Highly recommended

Face for business enabled us to keep our busy office ticking over during staff absence. The service was that professional and seamless we have retained them ever since. Our PA’s handle any overflow calls and ensure we never miss a call.

Kevin O’Donnell

FFB have helped our business not only by taking the calls but in the professional way they are handled, giving our customers the information they need and comfort that their time to make a call hasn’t been wasted.

David Simmons

Absolute essential part of our business. We asked FFB to take over our inbound calls to enable us to work more efficient. 1st class service, which is hard to come by these times. Can highly recommend the service.

Cordula Lenehan

Frequently asked questions

  • What type of packages do you offer?

    Face For Business offers a broad range of packages to suit our customers’ needs. We can either answer some of your calls, or all of your calls. Face For Business provides both ‘messages only’ packages, or we can also transfer calls to you or your colleagues. We even have packages whereby we can share your company information or capture diary bookings. Get in touch to understand more.

  • Is there a set up charge?

    No, here at FFB we believe in being fully transparent with our pricing, which is why there is no setup fee. Please call us on 0333 323 1007 to find out more about our pricing packages.

  • How can we assess if your service is right for our business?

    By taking advantage of our FREE 7-day free trial with no obligation, you will be able to understand how our service works and determine the most appropriate package for your business.

  • Can I alter my monthly package at any time?

    Of course, you can change to a different FFB package to accommodate the busy or quiet times of the year. All you need to do is inform FFB prior to us sending out your next invoice and we will happily make this change for you.

  • What happens after hours?

    For out of hours we have a range of options available. We can set up a personalised voicemail facility to capture all of your messages and email the recorded message in a WAV file. We can also divert emergency calls back to your mobile when we’re not open, or simply provide a greeting, explaining when you are closed and reopening.