Beaumont’s Accountancy divert all calls to Face for Business where we capture those new clients for them and take messages from existing clients – these messages are forwarded immediately to their inboxes, where they prioritise the order in which clients are called back.

The benefits of using Face for Business for Beaumont’s Accountancy are:

  • The option to divert calls during seasonal highs and lows.
  • Cost savings – Beaumont’s Accountancy relies on our back-up when they need to outsource their calls during the busier periods.
  • Calls are recorded, and can be listened to, to gain any further details required.
  • Employee costs are reduced, as Beaumont’s Accountancy does not need another member of staff, but does require additional support periodically.

More information about our services for accountants

Client Testimonial

We approached Face for Business as after we lost our receptionist, we were slightly hesitant before making the move to outsource the calls, and we worried that our customers would not get the personable approach from a business call handling service.

Following the initial meeting, Face for Business set up our account and started answering the calls, and soon enough our lead PA, and colleagues have become a vital part of our business answering our calls, transferring people through or taking messages where required, all done in a friendly yet professional manner.

We love how easy it is to update our PA with our whereabouts either via the portal or a call and now we have no lunchtime or annual leave cover to manage. Most impressed are the partners who see a better consistent service for our customers with a considerable saving to our costs. We recommend Face for business to our clients regularly.

  • Pure West Radio ★★★★★ 3 weeks ago
    We have been using Face For Business for approximately a year. From the first conversation with the wonderful Susan Holme we felt confident and relaxed that we were in good hands. A year on we can honestly say that this now forms an Integral … More part of our business. The security knowing that every call will be answered in a polite and professional manner is worth every penny. The app to access the messages and call recordings is super easy to use. Keep up the amazing work Team FFB!!
  • iLove homes Walsall ★★★★★ 2 months ago
    Fantastic customer service from the team at Face For Business. We previously used another well known virtual receptionist, but prices escalated, so we spoke to several virtual receptionists to replace them. Helen Christian was our first … More contact and she was professional and helpful. Mike Bilboe was then our point of contact, his communication and customer service has been second to none. Well done and keep up the good work
  • Anji Hazell ★★★★★ 2 months ago
    We have only been using Face for Business for a short time but the service has been exceptional. Nothing is too much trouble. Mike and the staff are very accommodating and as our business needs change sometimes at a pace it is very reassuring … More that they can make the changes seamlessly.
    Would definitely recommend.