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Telephone Answering Service for Businesses

Welcome to Face for Business – more than just a professional telephone answering service. We make every call count by providing an above premium, outsourced telephone answering service to businesses of all sizes requiring a virtual call-handling professional.


Your Professional Telephone Answering Service

Outsourcing your telephone answering services needn’t be a worry. We ensure this with our ‘Lead PA’ system. We train PAs per sector and test them rigorously before assigning them to our clients. This ensures high-quality, professional call answering with that essential human touch. Face for Business’ Lead PAs always know your business, industry and the best way to interact with your customers.


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Virtual Receptionist

Our virtual receptionists handle your calls, manage your diary and can take orders and answer enquiries, ensuring the highest customer service levels for your business.

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Overflow Call-Handling

Taking the weight off your current receptionist, our overflow call-handling team can transfer calls to the correct departments, send you direct messages from the caller and take care of all your call-handling needs.

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Outsourced Receptionist

Completely outsource your receptionist with Face for Business and we’ll handle all enquiries while staying in direct communication with you to fit your diary accordingly.

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How the Telephone Answering Service Makes Life Easier for Business Owners

For business owners, answering the phone can take you away from your necessary day-to-day work. With a telephone answering service, you can work with assurance that your phone calls are answered swiftly and professionally, by highly trained virtual receptionists that will glean all the information you require from the call.

There are no set-up or initial fees for your call handling services.
Answered calls are recorded and sent to you for reference.
Unique geographical numbers are provided to you.


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For more information about how we process your personal data please read our privacy policy

What Our Clients Say About Our Telephone Answering Services

We provide telephone answering and call-handling services to the widest variety of clients. From lifestyle and sports to the financial sector, if you require a professional PA or professional call-handling, Face for Business can support you.

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Face for Business has helped us to make sure all our phone calls are now answered. The call handling staff offer a polite and professional answering service. I'd gladly recommend Face for Business to other businesses.

Surf Snowdonia