Face for Business help to make our day less stressful and more productive. We can’t always answer the phone as we’re out at client premises working on air conditioning units. My PA has got to know my business inside and out and I have a great working relationship with her, and her team. They have also saved me so many new business enquiries, which may have otherwise gone to a competitor of ours. Its great being able to put the divert on as and when needed. We can answer calls when we’re in the office, but if we’re on the other line, or are with a client or working on site, using Face for Business’ telephone answering service takes away the stress of worrying about missing new business. My PA and her team are also great at customer service, and I am rest assured that my clients are receiving a fantastic caller experience!
Deckbuilders UK Ltd
As a customer serving business, here at Deckbuilders we pride ourselves on offering a high quality product and looking after our clients. Face for Business has been a huge asset to our business in ensuring calls are answered if no one is available at the office and keeping us up to date with messages left. I can highly recommend their services to anyone who cannot afford to miss a call and wants a professional and friendly person to answer their calls.
Before using Face for Business' telephone answering service any new enquiries would direct to my mobile and often would not always get answered, or being in the construction industry, I would not always be in a location that's suitable or safe to answer - but now with Face for Business' service every call is answered professionally, and an added bonus is that sales calls are turned away which means I can spend more time running my business Thanks Face for Business.
We've used Face for Business for a long time now and I'm always impressed by the quality of the service and friendliness of the staff. Our PA/receptionist always ensures that a caller's details are taken in full. This not only ensures we capture all enquiries but also helps us filter out time consuming sales calls. We thoroughly recommend this service.