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Call Handling
Customer Testimonials

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The Legal Stop

Face for Business' (FFB) answering service is one of the best on the market. After having tried different telephone answering companies we decided to settle with FFB because we found their services reliable, efficient and effective. Also, FFB is the only telephone answering service company that records all calls received in an online portal for us to play at our convenience.

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Quality Solicitors Edward Hughes

Quality Solicitors Edward Hughes have been using Face for Business for the purpose of dealing with overspill calls from our Rhyl office.  We have found Face for Business to be an asset to the firm in that they take a number of calls that potentially, we could have missed.  It means that we are capturing first time clients who, in all likelihood, may have phoned other firms.  It has also removed the potential problem of clients complaining that their calls are not answered as soon as practically possible.  In addition, we have found the call handling of the staff at Face for Business to be excellent.  Our clients have commented on how friendly and helpful they are.  Therefore, we would recommend Face for Business to any firm, small, medium or large, to undertake call handling work.