Before using Face for Business' telephone answering service any new enquiries would direct to my mobile and often would not always get answered, or being in the construction industry, I would not always be in a location that's suitable or safe to answer - but now with Face for Business' service every call is answered professionally, and an added bonus is that sales calls are turned away which means I can spend more time running my business Thanks Face for Business.
Rhodes Brook Financial Management Ltd
I have been using the telephone answering service provided by Face for Business for a few months now.
I was interested in the service as I had just expanded my business and wanted to be sure that I didn’t miss any calls from new or existing clients as most people will not leave a message on an answer phone.
The service provided has been exceptional by all parties I have come into contact with. Face for Business went through how the service works, who answers the phone on my behalf, recording of messages, the portal and the emailed messages. Everything they have said has been accurate and has lived up to my high expectations.
I have had positive feedback from clients who believe I have a new PA. The messages left for me are clear and manage my clients expectations well.
Bracebridge Wealth Management
The team at Face for Business are all doing a great job and have made my life so much easier. It means a lot to me to know that my calls are being answered and dealt with so well. I am always confident that I can have a meeting, or work offline, and I'm also confident that I will get a good message and can respond when I can. They are truly fantastic!
Creative Kitchen Design
Creative Kitchen Design began using a telephone answering service as we were inundated with telephone calls from suppliers and customers, and were finding it difficult to maintain a good customer service offer. So we searched for a call handing company on Google and found a telephone answering service to trial. After a couple of months we were offered an alternative service, and were surprised to find that it was on our doorstep. Our transition to Face for Business was seamless and we were assisted every step of the way. The General Manager set up our account for us, and our delightful PA talked us through the portal and showed us around the system. We have been with Face for Business for over 4 years now, and we have received a first-class service from them. Their PAs are very knowledgeable about our business and interact with our clients as if they worked for us. The company as a whole has built excellent relationships with all members of staff, from us in the office to the kitchen fitters and suppliers and customers alike. We would also like to note that our customers have complimented us on the way our phones are answered. We’d be lost without Face for Business now, and they have become an integral part of our business.