Face For Business – Exceptional / Professional Service we wouldn’t be without!
Having employed the services of FFB for over two years now, I can confidently say that the PA / Call Handing service provided has become an essential and integral extension to our busy office-based sales team function. The PA’s dedicated to our company have proved to be extremely efficient, professional and polite at all times and represent our company exactly as we require. Face for Business provide us with peace of mind, enabling us to focus on the day to day business without the worry of missing valuable new business calls - and all at the fraction of the cost of employing additional staff. A truly outstanding business tool which we would not be without – "Well done all at Face for Business!!"
E S Mortgage Services
I know I will always receive efficient service from Face for Business, and in particular my Lead PA,. Clients assume she is working from my office, direct, and everyone comments on the polite and friendly service that my PA and her colleagues deliver.
Restoration Design Partnership
Since using FFB we find the virtual office arrangement has been very beneficial. We have the freedom to concentrate on our work, serving our clients in the knowledge that we do not miss any calls. Our dedicated PA, is a delight and we couldn't have selected a better person. We look forward to continuing our relationship with FFB.
The nature of our job, means that we are out of the office regularly and often miss important phone calls from prospective clients. A strand of our service is commercial estate agency, and we have numerous enquiries for properties on a daily basis. Quite often, whilst out on a viewing, we have been unable to answer calls, and on occasion this had led to missed opportunities. However, we began using Face for Business a few months ago, and I’m delighted to say that not one call has been missed. When we are on a viewing or valuation, we divert our calls to Face for Business, and they take messages for us. The joy of this system is that the messages are emailed direct to our phones, and we are able to assess the urgency of the call whilst we are away from the office. The other benefit is that we also have the option to have our calls transferred back to us. So, if we are expecting an important call, we inform our PA at Face for Business and she will transfer it to us. Face for Business’ service has improved our daily working practices, and we find them to be a professional and helpful service, with the PA’s being extremely knowledgeable and fluent in the service they offer.