We've used Face for Business for a long time now and I'm always impressed by the quality of the service and friendliness of the staff. Our PA/receptionist always ensures that a caller's details are taken in full. This not only ensures we capture all enquiries but also helps us filter out time consuming sales calls. We thoroughly recommend this service.
Matthews Computer Services
I love not to have to take every call, saving me time every time I switch the service on. I particularly like being able to listen to the call as a callers tone says so much. Every call is handled professionally and how we want. Being able to change my status so my receptionist knows how to respond is great. I can email my receptionist to clarify anything that might be at issue.Working with Face for Business has been excellent.
MJH Accountancy Services
Face for Business gives me the freedom to concentrate on working on the day to day demands of my practice without worrying about missing important calls from my clients or potential clients. Each time I get a call I am immediately informed by my dedicated PA. When I have asked my clients about their experience when calls have been handled by Face for Business, they say the service is professional and a delight. My PA answers all my calls as though they she is with me in my office and is part of my team. She is always available to speak to and is always happy to help. I look forward to continuing our relationship with Face for Business.
Rhodes Brook Financial Management Ltd
I have been using the telephone answering service provided by Face for Business for a few months now.
I was interested in the service as I had just expanded my business and wanted to be sure that I didn’t miss any calls from new or existing clients as most people will not leave a message on an answer phone.
The service provided has been exceptional by all parties I have come into contact with. Face for Business went through how the service works, who answers the phone on my behalf, recording of messages, the portal and the emailed messages. Everything they have said has been accurate and has lived up to my high expectations.
I have had positive feedback from clients who believe I have a new PA. The messages left for me are clear and manage my clients expectations well.