As a customer serving business, here at Deckbuilders we pride ourselves on offering a high quality product and looking after our clients. Face for Business has been a huge asset to our business in ensuring calls are answered if no one is available at the office and keeping us up to date with messages left. I can highly recommend their services to anyone who cannot afford to miss a call and wants a professional and friendly person to answer their calls.
We've been using Face for Business for quite a number of months now and quite frankly I don't know how we coped without them. We run a small team and often find the office unmanned due to events, meetings etc. We used to divert our office phones to our mobiles and handle clients whilst on the move. This was a nightmare especially when at events and in client meetings. Face for Business now handle all our calls when we are out of the office or pushed for time. We don't have to set a divert, as it will automatically transfer to Face for Business if it rings more than 3 times. The messages we receive are fantastic and they take so much information from our callers which makes phoning them back so much easier. When trying to find a telephone answering service we contacted every company on the first 5 pages of Google. Face for Business could not be beaten on price, efficiency or quality. We are over the moon with our service and long may it continue...
Face for Business has helped us to make sure all our phone calls are now answered. The call handling staff offer a polite and professional answering service. I'd gladly recommend Face for Business to other businesses.
The feedback I get from my clients about Face for Business is brilliant. The team that answer my calls are always friendly and upbeat and the messages are passed on immediately. I never worry if I’m out of the office, either at a meeting with a client or undertaking training as I'm confident that all my calls will be answered. The service saves me so much time - I get my messages as they come in and I don't have to sit there and listen to all the messages left on my answering machine as I did before. I’ve won new business thanks to Face for Business! Most of my perspective clients wouldn’t have left a message on my answering machine, and may have gone to a competitior instead. How great is that!