Click4Assistance UK Live Chat Software
img img
img img

Working at Face For Business

Interested injoiningour expanding company?

We answer calls on behalf of many businesses, large and small, from all sectors. Based in the West Lancashire area, we offer competitive salaries, plenty of benefits. If you would like to enquire about working with us, please email us further at recruitment@ffb.co.uk

img
img
img
img
img

“ Emma is one of our most experienced PAs who also loves what he does. “

Emma Payton

Qualities we look for in a PA

1
Do you have all the qualities to become a personable PD?

Enquire further by emailing us.

2
Is excellent customer service a strong belief of yours?

Enquire further by emailing us.

3
Do you have an excellent telephone manner and are you IT Literate?

Enquire further by emailing us.

Looking to join our business?

Let’s discuss the available opportunities at Face For Business.

img

Opportunities available at the moment

If you live near our offices in Burscough, West Lancashire and you are looking for part-time or full-time positions, get in touch with us  and see how our call answering service works. Why not send your CV to recruitment@ffb.co.uk?

Alternatively complete the form on this page, or call Helen Christian, Head of Service Delivery, on 01704 898400 or email to register your interest.

We look forward to answering your call!

Interested in being part of what we do?

Find out more about working with us.

What MakesUsDifferent

Lorem ipsum dolor sit amet, consectetur adipiscing elit

The Personal Touch

In times of worry or frustration, we’ll be there to support you.

Truly brilliant customer service

We genuinely do this so we can delight our customers. We always go the extra mile with our customer service, so that you can too.

Innovative Technology

All of our software is built in-house, with features that are designed to help you get the most out of your answering service. From built-in scripts, call listening facilities as well as feedback options for you to to help improve our calls.

What OurCustomersSay About Us

review img

Face For Business support and suit our ever changing needs alongside providing help!

review img

24/7 telephone answering delivered by excellent individuals at Face For Business!

review img

Face For Business support and suit our ever changing needs alongside providing help!

review img

We’ve been with Face For Business for the very start and never looked back.

review img

With the help & support of Face For Business We never miss a cal

You may also be interested in

img
20 June 2024 Wait. There are different types of answering service? Which to choose?

I know what you’re thinking. ‘All I wanted was some help answering calls and now I’m confused about the difference between outsourced phone answering, call centres, IVRs, switchboards, VAs and all the other terms I’ve now come across’. It’s true, there are lots of types of answering services you can use and they don’t all… Continue reading Wait. There are different types of answering service? Which to choose?

img
18 June 2024 Can managed live chat increase your online sales conversions?

If you own a brick and mortar store (let’s say like a car dealership or retail store as examples) and a potential customer walks through the door, do you ignore them? Do you avoid eye contact while they walk around, have a quick look and then leave when they can’t find what they want? Hopefully… Continue reading Can managed live chat increase your online sales conversions?

img
17 June 2024 Benefits of managed live chat for customer engagement

“The focus of engagement is often to build a deeper, more meaningful relationship. This relationship creates a sense of loyalty and trust, which is essential for business growth.” – Bryan Pearson So much of “customer engagement” today is focused on engaging with customers online. Social media is the obvious place for online customer engagement, but… Continue reading Benefits of managed live chat for customer engagement

img
10 June 2024 Chatbot vs managed live chat: Is there a difference?

Did you know, businesses that use live chat have a 40% higher conversion rate on average compared to websites that don’t use it? Imagine what it would do to your bottom line to convert an extra four in 10 visitors into paying customers. So the benefits are clear. What’s less clear for some business owners,… Continue reading Chatbot vs managed live chat: Is there a difference?

Ready To Transform Your Business

Let’s discuss your needs and help solve your problems.