Click4Assistance UK Live Chat Software

What does our answering service pricing involve?

Message Only

Message Only

Perfect for small businesses or companies taking the first step with a telephone answering service.

- PAs will take the name, phone number, company name and a detailed message from your callers and send the message directly to your inbox, customer portal and app.

- Packages range from Message 30 to Message 400, but bespoke plans are available for higher volume users,

- Call recordings instantly provided for review.

Inclusive Minutes

Inclusive Minutes

Great for small to medium businesses who want a little bit more than a basic message taking service.

- A team of PAs to take name, phone number, company name, any additional information and a detailed message from your callers.

- Call transfers to any number in your business

- Create appointments

- Packages range from inclusive 50 minutes to Inclusive 1000 minutes per month, but bespoke plans are available for higher volume users.

- Call recordings instantly provided) for review

Includes no transfer charges to UK landlines and UK mobiles

Fully Outsourced Switchboard

Fully Outsourced Switchboard

Ideal for large organisations or those with more complex call management needs

- Outsourced switchboard that can deal with multiple numbers

- Call transfers to any number in your business

- Messages taken and delivered direct to your customer portal and mobile app

- Call recordings automatically delivered

What clients say about our business answering service

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Face For Business support and suit our ever changing needs alongside providing help!

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Every step of the process was fully explained, with regular updates.

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I recommend them to everyone and I’m always full of praise for the service.

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A very slick operation, would highly recommend!

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Nothing is too much trouble and they're always on hand to answer any queries.

What's different about our call answering service pricing?

No charge for set up and training

We’d never try and charge you just to get set up with your telephone answering service. It’s completely free to get started with us and that includes any time we spend showing you how your new web portal and app works.

Calls priced to the second

Unlike other “major” telephone answering services we don’t round up the calls we answer to the nearest minute, or 15 seconds, or any other amount of time. We simply charge by the second so you will only ever pay for the time your Face For Business PA is on the phone. We also don’t charge for wrap up time. We think it’s only fair and keeps your call answering service cost under control.

Bills optimised every month

We get that some months you’ll use more of our service and less on others. To help keep your price controlled we always put you on the most cost-effective tariff based on your usage during the month. This takes away the headache of needing to review your answering service pricing and usage every month yourself.

No premium charge for out-of-hours calls

An out of hours call answering service can be a life-line to busy business owners who don’t want to miss early morning, late evening or weekend calls but also need to clock off at some point. We never charge extra for answering these out-of-hours calls. Instead you’ll pay a simple, flat fee for your call answering cost.

We never charge for answering sales calls

Imagine seeing your call answering cost at the end of the month and seeing half the monthly billables have gone to dealing with sales or nuisance calls. We understand these calls aren’t valuable to your business. So we never charge you if we answer them.

Got any questions about our call answering service pricing?

If you’re unsure about our answering service pricing, don’t hesitate to get in touch.

We’ll happily give you a more detailed breakdown of your costs and can also arrange for you to trial our call answering for free for 7-days.

If you’re interested in our fully outsourced switchboard services you can arrange a consultation with one of our team so we can get a better understanding of your current situation and requirements so we can offer the best solution.

Complete the form and one of the team will get back to you to talk about how we can help