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Designed For Accountants

Scalable services

Scalable services

Increase your PA services in the busy times and scale it back during the quieter times. You’ll only need to pay for the services you need.

Sensitive call handling

Sensitive call handling

As an accounting firm you handle commercially sensitive client information. Your virtual PA will handle all calls and enquiries with complete discretion.

Industry expertise

Industry expertise

Our Accounting PAs have years of industry specific expertise so they know exactly what it takes to provide the highest call handling and diary management service for accounting.

Our Clients and Partners


Our Clients


A Virtual Receptionist That’s Ready When You Are

Every business goes through its busy and quiet times. Especially accounting firms. From the busy periods when end of year accounts need completing, to quieter periods when more time is spent on new business.

This gives accountancy practices a real headache when it comes to staffing a reception. You need the service in the busy times to make sure client calls are answered quickly and new business calls are handled professionally. But you might not need the services, or expense, of a full time receptionist in your office in the quieter times when there’s less enquiries coming in or work to complete.

A virtual receptionist is the ideal answer to this problem. That’s because the service can be scaled up and down and services added or removed as needed to meet the needs of your business.

How the service works for you
  • 01.

    Whether you’re a firm back working from the office or are going to be working more from home, your virtual PA creates a professional front of house that can deal with all calls efficiently, everytime.  Whether it’s a new client, an existing customer or even a cold sales call you want to avoid, your virtual PA will work with you to figure out exactly how to deal with any enquiry you might get so they can provide a professional and friendly service to your customers, from anywhere.

Tailor-Made Service

When you work with Face For Business, we will‘take the strain’ of any additional workforce requirements whilst you’re busy. We’ll also be available during quieter times in case of unexpected absences.

With 90% of people using ‘customer service’ as a factor in deciding whether or not to do business with a company, ensuring that you provide your clients with a top-level service is vital to any Accountants’ business.

Why choose us?

Your trusted partner

In times of worry or frustration, we’ll be there to support you.

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All platforms covered

Whether it’s live chat, instant messaging or just a phone call, we’re ready to connect.

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We care

We are real people who care about the job – and your customers will be able to tell.

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What type of packages do you offer?

Face For Business offers a broad range of packages to suit our customers’ needs. We can either answer some of your calls, or all of your calls. Face For Business provides both ‘messages only’ packages, or we can also transfer calls to you or your colleagues. We even have packages whereby we can share your company information or capture diary bookings. Get in touch to understand more.

Is there a set up charge?

No, here at FFB we believe in being fully transparent with our pricing, which is why there is no setup fee. Please call us on 0333 323 1007 to find out more about our pricing packages.

How can we assess if your service is right for our business?

By taking advantage of our FREE 7-day free trial with no obligation, you will be able to understand how our service works and determine the most appropriate package for your business.

Can I alter my monthly package at any time?

Of course, you can change to a different FFB package to accommodate the busy or quiet times of the year. All you need to do is inform FFB prior to us sending out your next invoice and we will happily make this change for you.


What happens after hours?

For out of hours we have a range of options available. We can set up a personalised voicemail facility to capture all of your messages and email the recorded message in a WAV file. We can also divert emergency calls back to your mobile when we’re not open, or simply provide a greeting, explaining when you are closed and reopening.

What OurCustomersSay About Us

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Face For Business support and suit our ever changing needs alongside providing help!

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Every step of the process was fully explained, with regular updates.

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I recommend them to everyone and I’m always full of praise for the service.

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A very slick operation, would highly recommend!

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Nothing is too much trouble and they're always on hand to answer any queries.

Ready To Transform Your Business

Let’s discuss your needs and help solve your problems.