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We are real people who care about the job – and your customers will be able to tell.
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Virtual Receptionist Services for Accountants
Never worry about your firm missing a call again with dedicated call answering for accounting businesses.
Increase your PA services in the busy times and scale it back during the quieter times. You’ll only need to pay for the services you need.
As an accounting firm you handle commercially sensitive client information. Your virtual PA will handle all calls and enquiries with complete discretion.
Our Accounting PAs have years of industry specific expertise so they know exactly what it takes to provide the highest call handling and diary management service for accounting.
Every business goes through its busy and quiet times. Especially accounting firms. From the busy periods when end of year accounts need completing, to quieter periods when more time is spent on new business.
This gives accountancy practices a real headache when it comes to staffing a reception. You need the service in the busy times to make sure client calls are answered quickly and new business calls are handled professionally. But you might not need the services, or expense, of a full time receptionist in your office in the quieter times when there’s less enquiries coming in or work to complete.
A virtual receptionist is the ideal answer to this problem. That’s because the service can be scaled up and down and services added or removed as needed to meet the needs of your business.
Whether you’re a firm back working from the office or are going to be working more from home, your virtual PA creates a professional front of house that can deal with all calls efficiently, everytime. Whether it’s a new client, an existing customer or even a cold sales call you want to avoid, your virtual PA will work with you to figure out exactly how to deal with any enquiry you might get so they can provide a professional and friendly service to your customers, from anywhere.
When you work with Face For Business, we will‘take the strain’ of any additional workforce requirements whilst you’re busy. We’ll also be available during quieter times in case of unexpected absences.
With 90% of people using ‘customer service’ as a factor in deciding whether or not to do business with a company, ensuring that you provide your clients with a top-level service is vital to any Accountants’ business.
Whether it’s live chat, instant messaging or just a phone call, we’re ready to connect.
Find Out MoreWe are real people who care about the job – and your customers will be able to tell.
Find Out MoreFace For Business offers a broad range of packages to suit our customers’ needs. We can either answer some of your calls, or all of your calls. Face For Business provides both ‘messages only’ packages, or we can also transfer calls to you or your colleagues. We even have packages whereby we can share your company information or capture diary bookings. Get in touch to understand more.
No, here at FFB we believe in being fully transparent with our pricing, which is why there is no setup fee. Please call us on 0333 323 1007 to find out more about our pricing packages.
By taking advantage of our FREE 7-day free trial with no obligation, you will be able to understand how our service works and determine the most appropriate package for your business.
Of course, you can change to a different FFB package to accommodate the busy or quiet times of the year. All you need to do is inform FFB prior to us sending out your next invoice and we will happily make this change for you.
For out of hours we have a range of options available. We can set up a personalised voicemail facility to capture all of your messages and email the recorded message in a WAV file. We can also divert emergency calls back to your mobile when we’re not open, or simply provide a greeting, explaining when you are closed and reopening.
Face For Business support and suit our ever changing needs alongside providing help!
Every step of the process was fully explained, with regular updates.
I recommend them to everyone and I’m always full of praise for the service.
A very slick operation, would highly recommend!
Nothing is too much trouble and they're always on hand to answer any queries.
Let’s discuss your needs and help solve your problems.
